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March 2024 by Mary Hobbs
Customer service not what expected from Arvest Bank
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February 2024 by Sherry Best
No one in the drive through only it took the person almost 10 mins to deposit 200.00 cash
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December 2023 by Brittany Murphy
Worst experiences every time me or my husband comes to this bank.
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December 2023 by Alfred Armijo
Drive thru took 40 minutes and I was second in line. At fourty minutes after opening you would think they'd have more employees.
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August 2023 by Ethan Shoe
Had a good experience here, just needing to close an account. It was very busy but I still didn't wait on line that long. No complaints.
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May 2023 by Korey S.
I Made a cash deposit to the ATM between 10:00 p.m. and 11:00 p.m. on April 14. The receipt showed the deposit of $100.00 with the updated balance of $255.xx. However, after 15 to 30 minutes, the deposit didn't show up online. I went back to the ATM and checked my balance, and it showed the old available balance of $155.xx. I filed a dispute and was just told that the provisional credit that was given will be taken back. When I spoke to the branch and filed a dispute after this happened on April 14, the Arvest branch staff at Dixieland and Walnut told me that the ATM had just gone through some software updates and they were still working out the glitches.I'm in the process of switching banks due to Arvest's act of theft. AVOID ARVEST BANK AT ALL COSTS! THEY WILL STEAL YOUR MONEY!AVOID ARVEST BANK AT ALL COSTS! THEY WILL STEAL YOUR MONEY!
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March 2023 by Nataly Sosa
I got scammed 2 weeks ago. I went to the bank and Lesly suggested to do a close-reopen account. Which I did, but she didn’t do a great job. Now every time someone sends money through Zelle it goes to the old account. I’ve been calling the bank and every time I call they tell me it’s fixed. That same day my bf sent money for our rent and it went to the wrong account and my job did a deposit and it also went to the old account. I don’t suggest this bank!
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December 2022 by Eileen
This bank is clean, but the staff doesn’t seem especially interested in communicating with the public (I was inside the back, not drive thru).There was a bit of a line, with only 1 available teller, and nobody offered any assistance or reassurance that we would be helped soon. They didn’t even acknowledge we were there.Other Arvest banks are definitely more customer service oriented.
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February 2022 by Kevin Martinez
Is Arvest a good bank? But no this one
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October 2021 by Christopher R. Smiley
I spent over 30 minutes waiting in the drive-through. Ridiculous.
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September 2021 by Rana Lowe
You have no hours listed i waited on hold 17 minutes finally gave up. Why?
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September 2021 by Frida Mateo
The slowest Arvest bank in Rogers! Waited 45 minutes to just get to the window, and there were only 2 cars in front of me. Customer service isn’t the greatest either.
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July 2021 by Patricia White
Very very very slow. Don't go here if you need service quickly.
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April 2021 by Tony Wiseley
45 min stuck in business lane before making it to the window. Pulled up 3rd in line. Cars pulled in behind and beside me so I couldn’t even leave.
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January 2021 by Joseph WegoTravels Elster
What a joke. Call the branch number...wade through 5 minutes of automated prompts to get someone NOT in that branch...who can't even help. Gimme a w.
