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March 2024 by Jimmy Pottridge
Great time with the grandchild. The selection of outfits was a little sparse, but seemed of good quality.
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March 2024 by Leonopteryx
I love Build a Bear! Yes, some of the workers can be a hit or miss. I've always wanted to come here again since I went as a child so I added to my collection a new bear. The nicest lady checked me out and said you're never too old! Even though I was shy to check out with my clothes.
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March 2024 by Jose Rodriguez
My son likes going there
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February 2024 by David Harvey
The best Build A Bear my family and I have ever been to. They are always so nice and friendly. They treat us like family. The manager is a very nice lady who is always very sweet to us especially my kids.
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February 2024 by Bryan Snow
Customer service was horrible!!! The lady behind the counter came out and told my 2&4 year old daughter to be quiet, that she couldn’t hear behind the counter. Absolutely ridiculous. We will never go back to that place.
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February 2024 by Katie Harvey
Everyone is so welcoming!! They make making a new friend such a wonderful and magical moment. Our family loves going to this Build A Bear!! It’s the only one we would ever go to!! Their team is so happy and amazing!! The manager and assistant manager are very wonderful and kind. They go way and beyond for their customers?
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February 2024 by Christopher Coleman
Expensive but definitely worth one trip
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November 2023 by Hannah Makale
Took advantage of me for more sales when checking out. I was obviously flustered and confused the entire checkout process and then when she said that I was “eligible” for gift cards I thought they were free from a points rewards system or something like that. Once I got to my car I realized they were not free, just half off. Went back to explain that I didn’t understand what I was getting and to return the gift cards but they wouldn’t return them.
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October 2023 by Jamie-Lynn Anderson
Sebastian was the most fun and lovely person to help stuff our bears. They were very accommodating and helpful in picking out sounds and scents, absolutely hope they’re around next time I’m in !
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August 2023 by ZaneStar
My little brother got the build his 2nd build a bear ever! I remember when I was a little kid and how special that moment was to me when I was younger and then I would carry around the stuffed animal everywhere! But if you're kids already have a lot of stuffed animals they might not see a huge sentimental value in it. But needless to say the staff and management team was very kind and told great stories to the kids about interesting facts about their new fuzzy friend!
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August 2023 by Cj Arrowood
It was my son's first time of doing build a bear. They were really nice, really sweet. Enjoyed the entire visit.
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June 2023 by blackcats “Pancake” & tophats
The worker couldnt have been more uninterested. When we walked in to get a birthday bear for the birthday girl the worker literally just walked away and we had to seek her out to make a bear. Then she didn’t even give us the birth certificate for the bear! I dont expect them to be bursting at the seams bubbley but you could at least not act like we are a hindrance, especially since we were the only ones in the store.
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June 2023 by Khaylie Sears
Didn’t include my daughter in building the bear. didn’t do the magic they are known for, took the bear stuffed it, got a heart dropped it on the floor went to get a new one changed her mind and grabbed the one off the floor and put it in the bear. I took my daughter there for her 2nd birthday so she could experience it now that she’s more interactive and they didn’t do it I cried once we left I felt so hurt.
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April 2023 by Audra Lowery
My daughter loved getting her 2 year old bear here. They were so nice. The store is impeccably clean and well organized.
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April 2023 by Kolten Carpenter
I take my daughter to BAB regularly. She has built many animals here. Unfortunately they have become a woke establishment and are now selling drag Queen bears that are supposedly 18+. Obviously someone in this company has an agenda to indoctrinate children and we will no longer shop here. Sad to see such a great business make this decision.