Dillard's Inc. is a leading fashion retailer known for its stylish clothing, shoes, handbags, and accessories. The store located at Pinnacle Hills Promenade in Rogers, Arkansas, stands out as a well-stocked department store, offering a wide variety of products from popular brands like UGG, Brahmin, and Michael Kors. Customers have noted that the store has more options for women than men, particularly in clothing and perfumes, although availability can vary. The staff is described as friendly and helpful, providing excellent customer service. One customer highlighted a positive experience with a team member who assisted with a return, showcasing the store's commitment to customer satisfaction. However, some shoppers may find the perfume section overwhelming due to strong scents. Overall, Dillard's provides quality products, especially for purses and shoes, making it a preferred shopping destination for many.
I gave it three stars because they carry brands I like but when I come in the employees will not give me the time of day. There was one lady that was amazing and sweet but she doesn’t work there any more. I spend so much money here but still I get treated like I am beneath them.
February 2026
Recently purchased some new men’s dress slacks and had a great experience. Shay Pittman in the men’s department ensured I had the best fit and tailoring. Result. Super happy. Shay was patient and had experience. A nice combination. Highly recommend him.
February 2026
Dresses & shoes....my first stop....always checkout jewelry while there. Everyone is always very helpful and knows there stuff!!
