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November 2023 by Tammy Durkee
I talked to Manager Heath just before 4:00 p.m. on Saturday when they close at 5:00 p.m. and he said as long as I came on that he would get 4 tires installed today. So I checked in around 4:20 p.m. and they are going to have Mom's Mercury Grand Marquis done by 5:40 p.m. They take vehicles up to around 5:00 p.m. and if you need it back that day, they stay. I see 3 other vehicles all currently being worked and about finished next to Mom's in the garage. DEFINITELY ask for the "No Questions Asked Tire Replacement" for around $20 per tire . . . Whether you accidentally run over a nail, screw or your garden rake, they will replace the tire no cost to you. Well worth the money!! And clean restrooms, plus a mount in the bathroom to hang your purse.
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November 2023 by Audrey Hulshizer
These guys are so awesome, genuinely looking to help you out. All super friendly, and really seem to care about their customers. Great experience all around, and definitely my first pick whenever I need anything done in the future. Thanks guys!!
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November 2023 by Andrea Rachelle
My husband ran over a nail and we needed to replace his tire for a Hyundai Accent. I couldn’t find his tire size anywhere! But these guys had it and asked me additional questions to find a solution for us. Due to my husband working I had to go up to their store in Rogers with my toddler. Everyone there was so helpful and understanding! They grabbed my husbands tire for me out of my trunk and loaded it up for me. They were quick and super friendly. Discount Tire is officially our new tire stop!
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November 2023 by Leah Mahfouz
They rotated and balanced my tires for free since I bought the tires from them, which was a positive. The reason I’m giving 2 stars is because they always want to sell you something. First guy I spoke with looked at my tires, said they looked fine for now, told me what they would do to my car, I was content then. After that here comes a different guy telling me my lug nuts need to be replaced ($55 for the whole car because HE almost broke one trying to take them off.) then says my wheel was bent and was trying to sell me a whole new set when only 1 was bent… I said no thanks I’ll do my own research and try to find my own wheel on eBay. He persists on trying to talk me out of buying on eBay. Then proceeds to try to talk me into buying the wheel through them because if I bring my own wheel in they will charge me more. They also couldn’t even tell me which wheel was bent(they said the back one but it was the front.) Then as I’m leaving he tells me my wheels look sketchy……ok why did the first guy tell me they looked fine then? Literally bought them 1.5 years ago. I’ll be looking elsewhere next time I need tires, I’m tired of the 1 competitive guy there that wont leave you alone about buying something.
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November 2023 by Ashley Owen
I cannot say enough good things about Taylor at this location. I will speak praise on that man until I am blue in the face. Beautiful human being, wonderful service, exceptional tire shop experience overall. Thank you, thank you, thank you.
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November 2023 by NWA Cooling & Heating
I looked online for a specific brand of tires for my truck. Mickey Thompson Baja Boss. I was expecting to have to order them. Turns out they actually had some local and were able to schedule me the next day. I arrived a few minutes early for my appointment and they got me in right on time. Installation was quick. Everyone was nice and easy to work with. Waiting area was clean and comfortable.
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November 2023 by Luke Thomas
I can’t say enough good things about these guys. I had the pleasure of working with Heath and Austin to get me a set of new tires. Talk about integrity and honesty- these guys will actually tell you the truth instead of trying to finesse $$ out of you. I absolutely will be back and recommend them to all my buddies. Pleasant Grove location is top notch
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November 2023 by Perrin Sanderson
On vacation in NWA and caught a nail on drive home to Wisconsin. Mo and the team leaped into action and got me fixed up and back on the road in no-time. I would give a 6th star if I could. Thank you Discount Tire Rogers! ?Just another reason why I swear by Discount Tire in my home state. You’ve got a customer for life.
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September 2023 by Linda T.
I always receive super fast and courteous service at discount tire and prefer the Bentonville location..
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August 2023 by J K
Great prices and great service! They had the lowest price when I bought tires and they rotate for free. I had a screw in my tire and they worked me in same day, when I arrived there was a scheduling snafu, Mo worked me in and got my tire fixed and tires rotated, when I told them I hadn't paid for the tire patch they said they do it for free when you buy tires there! Overall great experience!!! (Definitely make an appointment because they are busy)
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August 2023 by FRANCIS Hunt
Heath has made me super happy!! Great manager with a amazing heart. Gave us a AMAZING deal after understanding our situation. This store will live on forever as long as people like him are working there. Very kind and huge huge heart!
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August 2023 by Carl Wotowis
Very knowledgeable and helpful staff. They have a smooth and efficient operation, we were in and out in no time. The store was clean and staff were friendly. Best possible place to buy your tires.
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August 2023 by Philicity Sivley
We bought a set of tires had an appt set up. Went in, and there was some issues with my type of wheel not wanting to set a bead, the sensors were not wanting to line up. The lugnuts I had on my vehicle were stripped so I got a set of news one. My point of all of this is they stayed over an hour after they closed to get my car done when they could have said come back tomorrow to get your vehicle. It was a horribly hot day too & they were already exhausted before even getting to my car.
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July 2023 by Vessavane Phommaha
Literally saw a nail in my tire at 5:45pm and Discount Tires was about to close. They literally helped me within 10 minutes before it close. They are awesome workers and helpful! Danny G sales person was great to be understandable. So are all workers who are working hard in this heat weather. This is what customer satisfaction is all about!
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July 2023 by John Schube
I called to price a tire and talked to a man named Heath. This gentleman gave me all the information I needed, however, when it came to the price, I told him I would have to pass. He said why? I told him he was too high. He stated, we will beat anyone’s price if you show it to me. I said, I don’t feel like that’s my job to do that. You should look it up. He said hold on. He came back on in just a second later and said, I see exactly what you aretalking about and I’ll beat it right now! I went to the store and he made sure of the proper size wrote the deal up and had a tire mounted and balanced for me.I just want to state THIS IS CUSTOMER SERVICE! Most people have forgotten or just don’t care to go out of their way to take care of a customer. Heath has made a customer out of me for many years to come. He gave me a good deal and had a smile on his face. He made my day. Not just for the price, it was more than that. He went above and beyond to take care of a situation that most people would have argued about or been rude and said something nasty. He should know I appreciate his Customer Service.