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November 2023 by Wade Sisco
FYI they can’t ship a guitar in a case from here because “they don’t have boxes that will fit it” so ship it anyway it’s insured. If you can’t take the moment in your job as a “shipping center” clerk to resolve this and your answer is to tell a customer maybe another FedEx has a box and risk insurance claim costs; I would fire you. 10-9-23 9:01 am
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September 2023 by Cheryl Lawrence
Spouse uses it frequently
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August 2023 by Anthony James
Was not impressed by customer service but all other services writes fine. Not the place to go if in a hurry.
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February 2023 by Ty
Nobody ever at the counter!! Been there twice over the last month. No help at all.
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January 2023 by Tonna Werry
Very friendly quick and efficient
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August 2022 by Sheila Boyd
zero stars it wouldn't let me no give any.they were supposed to send my pkg fedex. It did not show up and the tracking num I had to insist they give me came up invalid. Fedex said they don't have letters in them but what they gave me had them. The Mgr. was rude said they are not liable and he can't do anything. He was snarky and refused to even try to make it right. I ended up having to call corporate office and discovered they shipped it thru ups yet the Mgr claimed it was fedex which is who I told them to use. The Mgr was snarky the whole time. I am being charged $150.00 for the missing item because of their screw up that he refused to make right or even try to do so. I am waiting to hear back from corporate on what they are going to do in addition to address his action or inaction.
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December 2021 by Michael Calahan
Very helpful staff
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October 2021 by Wally Switzer
Terrible phone service. Can’t talk to anyone.
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April 2021 by Daniel Coy
Very friendly and easy to get to