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October 2023 by Breana Wier
Can’t get ahold of a real person when I need help. There is no option for what I really need.
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April 2022 by Paige C.
I was shipping out a package to a friend and stopped here to send it out. The guy was really helpful and found the right box and packaged the box up really good. Said it would take 2 days to arrive and gave me a tracking number. And sure enough it arrived without anything breaking. I'd definitely will be using this FedEx again
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April 2022 by Hadley B.
This FedEx store is always consistent. I've been able to ship a variety of different items to different parts of the country. Every single time, my packages have arrived on the day they were expected or even earlier. My most recent experience came recently. I needed to mail some items that wouldn't fit in my suitcase back to my apartment in a different state. The worker who worked with me found the perfect-sized box for my items and packaged it well. He told me it would get there in four business days and he was right. The box came to my apartment in perfect condition and on time. The reason that I am giving it four stars rather than five stars is that sometimes they can be slow. This can cause the wait time to be a while even if there is one person in front of you in line. There usually is only one worker, so if you're in a rush, I would not come to this FedEx specifically. But I'd recommend it otherwise.
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February 2022 by Alex M.
The FedEx center in Lowell (the one responsible for FedEx deliveries in Northwest Arkansas) is the worst out of any in the US. Weather delay for 2 straight days when the weather is nice and sunny. Just horrible. Lazy employees over there. Been waiting on a package from the east coast for a week now. They had a blizzard over there which I can understand, but here it was fine for two days.
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December 2021 by Ethan Shoe
Right inside the Walmart Supercenter, very convenient. Roberto was very helpful in getting my package shipped correctly.
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September 2021 by Carly Schwartz
I can't say enough about the customer service at this Fedex. Roberto made miracles happen for my rush print/ship job. High quality staff = high quality customer service.
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August 2021 by Ciara Kaull
We had a terrible experience with a different Fed Ex location and store manager. We had expensive missing items and mixed up packages and no help. This store and it's manager Roberto went out of his way to help me know who to contact and what to do. I received help and claims filed for our missing items. Thank you for excellent customer service and going above and beyond.
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August 2021 by Ethan
Right inside the Walmart Supercenter, very convenient. Roberto was very helpful in getting my package shipped correctly.
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August 2021 by Brian Jaynes
Roberto is a ROCKSTAR!
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July 2021 by Shelly G
Roberto helped me get a bunch of marketing materials printed for a conference in 2 days. order was quick, his recommendations look great, and i am very pleased with the purchase. Roberto is fantastic, highly recommend him! you saved the day!
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January 2021 by leslie sando
super great service! i needed to ship my laptop to dell and an employee, young man named marcus, helped me find a shipping box and label and everything i needed and he was quick ??
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November 2020 by Travis Huchton
In Walmart you can access from outside. Convenient place.
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November 2018 by lesloo
super great service! i needed to ship my laptop to dell and the employee, a young man named marcus, helped me find a shipping box and label and everything i needed, he explained everything clearly and simply, AND he was quick but it didnt feel like he was rushing to get me out. it was a quickness where he knew what he was doing so for him it was just boom boom boom. above all the price wasnt bad at all, great experience i would recommend coming here for shipping or any other needs of the like
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June 2018 by Nelsen Phelps
Marcus is awesome! It is rare to get that level of service anywhere these days.
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June 2018 by Larka York
I received the most professional and genuinely warm experience from Marcus. I will return for all my printing and shipping needs. Thanks Marcus