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October 2022 by Edison Pacheco
I came in yesterday around 2 PM and there were two people working. The person at the register greeted me warmly and the other also said hello. I felt really welcomed considering that some other stores don’t have this kind of hospitality and when I was looking the wide selection I was really blown away from the amount of designs and color variety the store had. When I went to check out she rang me up for my things and she was very gentle while handling my clothes. At some other stores the people absolutely man handle my clothes so I was very appreciative of how gentle she was. I left with a very good impression of the store and will definitely be coming back!
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October 2022 by Joey Robinson
Karla was great!! Very helpful and friendly. Great selection and quality.
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October 2022 by Yanely Calderon
Great customer service! For sure coming here again.
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October 2022 by Emma Hutchens
very helpful and good quality clothes :) would recommend
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October 2022 by emma johnson
They are very welcoming & friendly! I love getting my arkansas clothes here when i visit:)
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October 2022 by Jacob Berganza
I love their shirts, I’m also excited when they drop new designs.
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September 2022 by Serina Anaya
Absolutely love their selection and have been buying Houndstooth t-shirts and sweatshirts for years now especially since it Razorback Football season! Evelin who is one of the team members was very friendly and knowledgeable made my experience amazing. Definitely going to come back.
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September 2022 by Deyager
Houndstooth is my favorite place to get my T-shirts and sweatshirts. Also the workers are so nice they let me know where everything was at and also help me pick out a couple of t-shirts. My only complaint is that I wish houndstooth had more sweatshirt options and cool designs on the back but other than that a fantastic store. Would recommend to family and friends!!!!
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September 2022 by Dylan Keosongseng
The store is really organized and clean. Shirts are folded nicely with good customer service.
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September 2022 by Nathan Kousol
Great customer service! A comfortable atmosphere and very welcoming, I’ll definitely shop here more often!
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September 2022 by Pedro Mercado
The store is always clean and organized, employees are very friendly and helpful, I enjoy going in there to see all their creative designs
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September 2022 by victoria sandoval
Shopped there a couple times and have always had a good experience:) also loved seeing that there’s a couple Latino people on their staff!
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September 2022 by Michael Perea
I really like all the staff . They are all very wholesome were all super helpful and attentive. I also like how they have the place setup and how clean it is.
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September 2022 by Vira Kousol
The staff was helpful and attentive. The store is clean and organized. It would be cool if houndstooth had more options and designs. Excellent Services!
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September 2022 by Susan Dennis
Bad experience at Rogers store…. Note- my family has supported Houndstooth since they opened with small stand in Fayetteville Mall in early-mid 1990s. It is a great brand. However we had a bad experience at Rogers store. A few months back, my daughter went to exchange T-shirt for different size. They didn’t have the tee she wanted so employee gave her store credit on a Houndstooth gift card. Employee told her they were low on tees/sizes and to come back in a few weeks or so to make exchange. We went to Rogers store over Labor Day weekend. My daughter picked out a sweatshirt to buy using her store credit. First, the $48 sweatshirt rang up $63 so my daughter questioned this. The employee told her their prices went up to $58. The sweatshirt was clearly marked $48 along with all the signage on the floor. The employee said prices had just changed. I stepped in to say it is wrong to change the price of an item at the register. The employee then honored the marked price. My daughter tries to use her store credit of $40 plus tax but is told card is empty. My daughter was then told card was only good for 30 days. This was news to her; she was not told to use it within 30 days. I looked at the gift card. There was no expiration date noted. The employee then called the store manager who told us to return when she was in the store 3 days later.I went back 3 days later but no manager. I told the employee what happened and she called the store manager who told her that I needed to return later that day to speak with her directly. Three trips to try and use a store credit of $40!!My daughter has worked at a popular boutique in the Promenade Mall for almost 2 years. She has never, ever called her store manager to discuss an issue a customer is having while the customer is standing at check out. She has been able to work through the issues.I then tried to contact someone at Houndstooth main office but this person never returned my call after 7 days. Very disappointing experience. No longer a fan of Houndstooth brand.
