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March 2024 by John Stare
We had a great experience. This was the first time we used their service and Donna K took great care of us and was very thorough and incredibly informed. We highly recommend.
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February 2024 by corey johnson
Melanie, I think their name was. Down to earth, extremely polite and funny. Did not once make me feel uncomfortable, in fact, the complete opposite. When I even had questions, they answered their best even if they didn't know 100%. I hope she is still working there when I file my taxes next year!!
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January 2024 by Silver Cook
Crystal is amazing she makes doing my taxes so easy! She’s so sweet and helpful I couldn’t imagine going anywhere else.
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April 2023 by DavidB Peters
Everything was quick and efficient and effortless thank you
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February 2023 by Taylor Sergent
My family has been going here for years, we've used the same tax PCA. Quick, easy and efficient. They've helped with IRS issues & filing regular taxes . They do everything! Highly recommended! ?
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February 2023 by Deanna Wilks
Jackson and Hewitt has always been a good experience for me. The staff are great!
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May 2022 by Charlie Sheppard
Everything was fine with my experience. The only thing I didn't like was they were going to charge me more if I had them take there fees out of my return instead of paying for it then. Otherwise it fine.
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April 2022 by deborah nunez
I've NEVER encountered more inept ability to deliver quality service. Starting with the branch GM( Glenda ), the absence of proper CUSTOMER SERVICE is ABSOLUTE! Only TWO of their employees( Tamara and April) located at the Rogers AR branch demonstrated professionalism, kindness and empathy. I had made the mistake of filing last year with Jackson Hewitt, and though at the time, I noticed the ending did not make SENCE, the rep was nice...so I tried AGAIN this year,only to be alarmed to experience FOUR different reps at 4 different Wal-Mart centers each denied being fully trained or confident they knew how to file your taxes when you were one who had letters from the IRS confirming unpaid stimulus check. NO ONE person knew why some of us are now being assigned IP PIN#s through mail, while others get them IMEDIATELY through virtual response. And how dare they justify a 110% increase in cost for filing to inflation, ESPECIALLY when not even trained to do their job??!!?? I paid $94.00 dollars last year...THIS YEAR THEY SAID 204!!! PLEASE don't EVER seek tax services from Jackson Hewitt! You can also research other reviews on different websites posted nationwide.
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February 2022 by Jeff McNair
Kali did my taxes and she was very helpful and friendly. I hate doing my taxes but she made the experience worth while. I will definitely be returning to see her again. Thanks!!
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February 2022 by Melissa Hage
Crystal was fabulous. She answered all my questions and made sure I understood everything before I left. She helped me setup Myjh account and even showed me how to manage it and get where I needed to go.
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February 2022 by Jennifer Garrison
Nanette Rhame with Jackson Hewitt tax service did an amazing job with my taxes very compassionate very friendly if you're in need of Texas go see Nanette with Jackson Hewitt out of the Rogers Walmart
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February 2022 by Katie Patton
Crystal is very professional and easy to talk to. Answered any questions I had and was a very quick process. Will be using her from now on!
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February 2022 by Crystal Davis
I do my taxes every year through Jackson Hewitt they are so friendly and helpful!!
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February 2022 by Amber Clark
Best place to get your taxes done. Knowledgeable staff and easy scheduling.
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April 2021 by Rachel McIguire
Brittany was the absolute sweetest girl. She went above and beyond giving me a discount price. I would recommend her to anyone.