-
January 2024 by Deanne Chandler
Took 2 shirts back I paid $84.99 They gave me $2100 the other polo shirt $ 19.12 I WILL NOT GO BACK TO pennys
-
January 2024 by Thomas Ottoson
The jewelry department is awesome. Friendly and efficient help and great selection and prices.
-
January 2024 by John Lockhart
Good service
-
December 2023 by Pat Mange
Great parking, great customer service.
-
December 2023 by Karen Gosney
Great store ! Friendly people!
-
November 2023 by Sherry Best
Remarkable customer service. Paid less then I thought I would. Will definitely be back.
-
November 2023 by Rebecca Hardgrave
Really disappointed that they did not have any maternity clothes for my daughter.
-
October 2023 by Kimberly Gilbert
It's definitely gone down hill! And most of the workers there are snobs and rude!
-
September 2023 by Rebecca C
Found a great pair of pajamas, but wasn’t able to track down an employee for check-out. Disappointed.
-
September 2023 by Karla Lima
Best costumer service! Michelle at the jewelry department was so helpful and friendly! She helped me out with my wedding band that I needed for my wedding in 2 days!
-
September 2023 by Blessings 2You
Best department store for clothing selection, low prices, tons of sales & coupons AND... they always have multiple variations of exactly what I'm searching for!! I don't even bother going to other stores anymore because JCPenny's IS THE BOMB!! Very friendly & knowledgable staff. This store has its business together!!?
-
August 2023 by Susan Sampson
I took my niece shopping for some bras and shorts, and she was very happy with what she found. I also found a nice shirt for myself.
-
August 2023 by Ethan Shoe
Just a normal JCPenney. Clean, organized, and lots of product. Can't complain.
-
July 2023 by Lorna Gundaker
Great place to shop for clothing, shoes, underwear, bedding, curtains, and other home good’s. I love JCP.
-
July 2023 by Bob D.
I would never buy a bed from JCPenney, maybe nothing else either. We purchased a bed July 1 of this year and was told it was in stock, and that it would be delivered at our house by the 10th. We got a call on the 13th saying that it would be delivered on Sunday the 16th between nine and 10.. it never showed up. I called Jonathan at JCPenney's, he's a young man who sold us the mattress very nice guy. I feel like none of this is his fault.. He called the delivery people who told him they don't even deliver on Sunday and he called me back and said they would call me within an hour and a half. Five hours later I called Jonathan back because I received no call. He gave me the phone number for the delivery place I called them. They wanted proof that I did not have the mattress. I was told that those guys would always call if they were not going to deliver a mattress, but we got no call and we stayed home all day waiting. I was told they would see if they could find the mattress and that they would call me for sure the next day or the next day has come and gone. It's now the 18th still no mattress, still no call, but they have our money. The blue truck delivery service that JCPenney uses is an absolute joke again I would never buy anything from JCPenney that needs delivered. In fact, I believe we will be not buying anything at all ever again at JCPenney.!!