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January 2024 by Elaine Jones
Great customer service!
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January 2024 by Angela Bordonaro-Rhodes
I will never go to.your competitor across rhw street again. Your store and staff are so.much more clean, professional , kmowledgeable, proactive, caring and the value of serbice is far above yourvarea competion. Office Depot saved me a lot of time, frustration andgave me quality ! Greatbstaff, friendly and accimodating on 12/ 13/23 !
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January 2024 by Jennifer Snow
Online ordering is a breeze, products are pulled and ready in no time. Makes it very easy to get what you need quickly.
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January 2024 by Olivia Harlow
Staff is helpful, polite, respectful and the store always is clean and well organized
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January 2024 by michael christenson
Great service, awesome folks
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December 2023 by Kirsten Hawkins
I brought in several posters to be laminated, and was told that the employees would call me if there were any concerns or issues and they could not be laminated.Well, I get a call afterwards, stating that the posters are in bad shape. I go to pick them up, and sure enough they are not looking good.On top of that, the laminating was hand cut too close to the poster paper, such that large lengths of the posters have massive holes, rendering the laminating useless. The way this was all communicated to me was so lacking in empathy, and left me incredibly disappointed.
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September 2023 by Daniel Lando
Would give 10 stars if I could!!!! A Staff member, named Sean helped me in a respectable manner on printing photos for a missing special Kitty Cat in the way I want on Thicker paper and in color for free. I didnt expect it, but Im happy for the help he gave me. He even offered help to others when I came in. ??????
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September 2023 by HughB
The online sales uses express courier who is absolutely horrible. Every day for several days of non delivery they claimed it “timed out”. What they means is they didn’t try because they didn’t want to come to my address. Therefore the materials I ordered in plenty of time never arrived after several days because of express couriers. I did not get the materials needed for a big presentation. All I got was an apology and a refund.
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September 2023 by Kevin Conway
Bought a $379 office chair and spent $70 dollars all for a warranty. Long story short, after spending $459 on my chair and warranty, nobody knows exactly how I'm suppose to get a replacement chair.Absolute worst warranty and customer service coverage from any store I've even been too. I can't believe they would sell me an extended warranty, and not honor it. They told me the manufacturer has ro warranty it. Why did you even sell me this coverage.Don't waste your time, sadly, walmart would treat you better. I guess I'll just stand up and work for the next week until they can decide who's gonna honor my paid extended warranty.
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September 2023 by Melisha Gill
Everyone was friendly and greeted me as I walked in the store. Kierra was very helpful, she answered all my questions while she was checking out my items. She also advised me about rewards, signed me up and explained the perks. I will diffently come back to this store.
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June 2023 by Keila Hansen
The manager Dan over Copy & Print is great, he helped fix my order when it had been messed up 3 times but his assistant manager i didn’t catch her name was not great and was actually kind of rude when i had to go back in and have my order fixed for the third time, when she fixed it it was done rushed and kind of sloppy and she was complaining the whole time about how she had to fix it, but Dan was great and helped everything get fixed for the most part! If you can work with Dan i highly recommend it over his assistant manager.
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June 2023 by Jennifer Rees
The print order was not completed on time. The manager was rude, yelled at my 76 year old mother, refused to print the order and threaten to not reimburse the $18. I should have received a refund already but I have not. Will not be returning. I went to Staples to get the print done and they were very nice, helpful, was cheaper, and timely.
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June 2023 by Susan Ferguson
Went to the Rogers, AR store to buy a desk. Customer service is horrid at this store. Ended up having to call and order that way. Desk should have been delivered 6/06/2023- was never delivered but they say it has been. And I have called and been hung up on - left on hold until it went to voicemail. Can get no help nor any answers. Never again will I shop with Office Depot.
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May 2023 by Brian Nichols
I was able to find the three items I wanted , no thanks to the overhead signage, I wondered the whole store before approaching the register where I was greeted, my cashier was very friendly and helpful, they jumped right on price matching the website when I mentioned the price difference.Clean the floors please, it’s been several years since I have been in here due to bad service in the past, looks very run down.
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May 2023 by Diana Berry
Office Depot is always helpful and has wonderful customer service. It is nice that store managers and clerks discuss their products, options, and services. They are patient, kind, and helpful in ALL AREAS OF CUSTOMER SERVICE. This kind of service is almost non-existent in many of our local retail chains and stores in Bentonville. I recently had a difficult time in submitting and online print order and understanding the costs involved, The print services manager Dan Henning and clerk, Tyler went out of their way to assist me in getting my book printed. When I have a choice, it will always be Home Depot because of their helpfulness, customer service, and knowledge of their products!
