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November 2023 by David Lopez
Bought my wife a bracelet a year ago. The clasp will not stay secure and falls off, store says nothing they can do, for the price you pay seems it should be made better or they should be able to do something.
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November 2023 by Maria Sanchez
Tried getting my bracelet fixed. Jewelry is worn out and the fitting is stretched. I’ve never had these issues at Kay’s or any other jewelry store. WILL NOT BE BUYING FROM PANDORA
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August 2023 by Brianna Cento
By far the most unprofessional thing I’ve ever heard. I called to see if my jewelry could be cleaned and Selena told me i needed to come during the week… I’ve never heard of pandora refusing to clean your jewelry. Can’t believe I’ve spent hundreds on jewelry from this company for them to tell me i need to come in at their convenience
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April 2023 by Lynn Hahn
Excellent location with great customer service.
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December 2022 by Josh Robinson
Wonderful service!The staff there made us feel welcome and very helpful.What a great experience
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April 2022 by Sherrie Stough
I have been a loyal customer to Pandora… very unhappy with the way the lady today treated me! I came into purchase cleaner. Due to the fact Pandora want you to stay while they clean your items.. I amSingle mom and work 60+ a week! She was very hateful.. because I asked why no drop off.. she said it was custom request! I got it understood! Did not need to be hateful!
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March 2022 by Sue Willhite
I sent my grandson to the store to get 2 sister charms and the said they didn’t have 2 of the same kind. Then he came home with both charms in one box. Now what sister will get the box with what charm. Called the store and the lady was very rude!!!! Will not be going back there. Her name was Amanda..
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January 2022 by Andrew Arguelles
I ordered a hamster charm and took a long time of wait and they recently said my order had been canceled am very upset at this
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January 2022 by Nathan Ratzlaff
Its nice but the staff aren't very excited to serve
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December 2021 by Larry Lames
Helpful and knowledgeable staff
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October 2021 by Javier Reynolds
I bought a gift for my girlfriend in this store, the consultant was very polite and helped me make a choice. the girl really liked the gift. thanks!
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October 2021 by Tnr West
Perfect place for pandora charms....made my wife's birthday.....never expected it.
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September 2021 by Thomas Ragsdale
Absolutely nice people and a wide variety to choose from.
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December 2019 by Kim Fougerousse
I am so disappointed in the customer service at the Rogers store. I purchased a bracelet from this store, and they gave me the wrong one, so a few days later, I returned it, but they were out, so They ordered online and sent to my home, however, the bracelet was not in the box. So, I called them and basically I was told Sorry! Your problem. This is unacceptable. I am so disappointed in their customer service. I will be contacting corporate. This message was from Mary, the manager.
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November 2019 by Jessica Nyden
The staff is so nice and go out of their way to help you! They have a large selection of jewelry to choose from and the prices are really good also. love all of my pandora jewelry!
