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October 2023 by Sam Berg
Pawn USA staff provided expert assistance with a jewelry purchase for my wife. We felt that they truly cared about the importance of helping us find the type of ring that we were looking for and we are very happy with our purchase. A+ people:)
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July 2023 by Sun Flowers
Called about a ps4 and was told over the phone with two controllers it would be 80 dollars. Came in, forgot the controllers, that's my bad, told 60 w/out controller. Alright not enough. Come back today with only one controller, because I decided I didn't want to pawn both, and told 60 WITH controller. All in all bad business practice, wishy washy, and lacks credibility in their words. You want to accost me for "telling a secret in public" to my spouse, which was just an inappropriate joke about my parents treatment of me btw, and then not keep your word? Yeah, someone there was rude but it sure wasn't me.
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July 2023 by Jason Hanna
No nonsense type of business. Straight forward what ya see is what you get. "Show me what you got!" R&M!
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July 2023 by jane webb
These guys went above and beyond to help me. Highly recommend !!
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April 2023 by ociel barrientos
Rude and horrible business will not come again. If you want to get scammed come here.
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September 2022 by Kristoff Rand
Best Pawn Broker I've ever dealt with... Honest... Fair... Considerate... Forgiving... and sells for good prices too... The only pawn broker Ill ever go to.
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March 2022 by Lenny Rodriguez
One of the cleanest pawn shops I've ever been to. Thank you
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October 2021 by Kaylee Bull
Sold me an overpriced rifle in awful condition. Scammed me outta over 200 bucks.
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July 2021 by Courtney Hart-Norris
Unbelievably nice people, went out of his way to help me with something, with no added benefit to him. That’s truly good people. Professionalism and courtesy, highly recommend!
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July 2021 by Jerm Gough
These guys are awesome
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June 2021 by Jacinda Cook
The people and service of Pawn USA is nothing short of spectacular. They rescued me at a nearby uhaul place who left us with no help. I personally know that the reason for there recent bad reviews is because they chose to keep their honor in the face of a disgruntled customer who wanted to buy a gun illegally and they refused service.
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February 2021 by Matt Hester
Very incompetent people. Incompetent owner. These people lie lie lie I do not understand how they're in business. Very rude and disrespectful. They are doing background checks on people that who is doing background checks on them?
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February 2021 by Cadell Logan
Very dishonest, took my money for something I wanted and made me wait 2 weeks just for them to sell it to someone else.
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January 2021 by juron boston
I would not advise anyone to go to this Pawn Shop. I went it to look at purchasing a gun and I had a gun pulled out on me from the store clerk. I spoke to him when I came in and let him know what I was looking for, so I clearly posed no threat. When I asked him why he pulled the gun out he stated "I spooked him because I had all black on with a mask." Last time I checked everyone was wearing mask, me especially because I had covid recently and just got over it. He stated that they get robbed all the time and he always pulls guns out on customers, I didn't believe that. I know exactly why it was pulled on me. And if he is pulling guns out on customers on a regular basis, then this place needs to be out of business before someone gets hurt. If you are a black male in NWA please do not ever go to this pawn shop. If I could've given this place 0 stars I would have, but it made me chose at least one to post my review. Stay away from this pawn shop.
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November 2020 by Tera Martinez
My husband and I rented a uhaul from the gentlemen here. They were super friendly and very understanding when we called to say we may be a few minutes late. If we ever move again (hopefully we don't haha) we will rent from them again.