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October 2023 by Rachel French
U-Haul messed up my reservation and Billy more than took care of me on moving day. He’s down to earth and is customer service oriented. Thank you Billy!!
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July 2023 by Jamie Pickel
They charged me for 2 months of trailer storage, after I left and gave notice 3 times. Billy promised to send a refund, of course this was a lie, never got a refund. Sending to attorney generals office for review.
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March 2022 by Kathy “Aunt B” Bageant
I rented a Uhaul pickup truck for a trip. It was MUCH cheaper than a car & got better gas mileage than my car.
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December 2021 by charles hyde
Good people own itGreat staff
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October 2021 by RICHARD WILKENS
Have rented a unit there for 2 years with no problems
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July 2021 by Tom R.
Excellent service from Billy. This guy really takes care of your every need. I will only store with this company from now on.
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June 2021 by Trevor Cotton
A+! Very nice people & very helpful with the whole uhual turn in, storage & uhual rental process when moving out. Will be using again if ever in need of storage. Thanks again!
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June 2021 by Thomas Freeman
They are a very professional people. I have had a pleasure working with them. They take security very serious.
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February 2021 by Tia Lindo
It has a nice setup, plenty of space inside the units. They are also powered inside
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December 2020 by Miguel Perez
For a year and a half. I have a storage unit and outdoor spot with no problems. They have even lent me a dolly, at no charge.
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December 2020 by Kimberly Lytle
Excellent staff, professional, courteous and knowledgeable. Storage units are clean, secure and facility is well maintained.UHaul trucks, dollies, and towing equipment is available for rent here as well.If you need a hutch installed onto your vehicle the owner if this facility has a business in a different location where he installs hitches onto vehicles.
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September 2020 by Katina Robinson
I and my husband walked in with our masks on. I ring the bell, I hear I'll be out. After a minute or so this man walks out ( not the owner) and very rudely says "I can only have one person in here at a time" Not, Hi how are you or any greeting at all. I asked how is he supposed to give you his drivers license so he can drive too?" A legitimate question. He raises his voice and rudely said the same thing above. With that comes from my boss. All he had to say is i will have him come in after i get your info or anything nice. Super rude! So i took my business else where.
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June 2020 by Sonia ortiz
Great customer care
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March 2020 by zachariah gilbe
Great service.
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February 2020 by yaboylighta
Needing a uhaul trailer went to Russell storage. Service was excellent helped me and went the extra mile to made sure i was taken care of. Will definitely be going back!