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September 2023 by The Clay’s
This place is AWESOME!!!!!! Fans in the dressing rooms so you do not get hot!! Customer service is amazing!!!! Ill be going back
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July 2023 by misty hunter
I had two very helpful ladies help me, at the end of bathing suit season apparently, find a bathing suit online that I am happy with and I enjoyed the store, it was very clean and busy but nice.
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June 2023 by Erica Amerault
I love Torrid. The clothes are comfortable and cute for sizes 10 and up.
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February 2023 by Kabrey Blood
I had never walked into a Torrid before and I was super excited to check it out in Rogers, but when I walked in I had 2 workers look right at me and not say hi, smile, or ask if I needed anything. I continued to walk around for about 10 minutes and still nothing from anyone, it was like they were avoiding me. I have worked in customer service my entire life and you should always greet people and ask them if they need any help. It is not like I walked in right before they closed- it was 4 p.m. and they close at 8. Needless to say, I will not be going back.
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February 2023 by Erin McGinnis
The woman that work here are amazing. They are kind, friendly, and very knowledgeable and helpful in getting the best fit.
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March 2022 by Taylor Sergent
I absolutely love this location and it's employees. They know me by name. They're extremely helpful. Great atmosphere. Highly recommend
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February 2022 by JMH1974
Super friendly and knowledgeable staff. I was returning some online ordered items, quite a few of them because I ordered 2 sizes of the same items and the associate made it seamless. Very appreciated.
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December 2021 by stephanie brinkman
I needed to exchange the undergarments I ordered online and they were so helpful! I failed to catch the ladies name that helped me, but she helped reorder online and found a way to save me money in the exchange. This store is always so helpful and has great customer service!
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December 2021 by M C
The new ladies are terrible. I saw them intentionally put money on a store credit card knowing the customer couldn't get their money back. The customer came back and they said, "Sorry, there's no way we can get your cash back." That is a dishonest and unscrupulous practice.They also acted as if a customer was lying about the washing instructions on their garment. Quite frankly, if they have complained twice about the same problem they are probably telling you the truth.They also keep bombarding people with applying for the store. Why would someone want to work at a dishonest place? Also, if I am shopping, I do not want you constantly asking me to work there. Let me shop in peace.They also follow you around the store as if you are a criminal. Please bring Katie and her crew back. They would never treat people how the current staff does. After today, I will never purchase in store again.Dishonesty should not be tolerated in this setting.Also, stop complaining in front of your customers. We should not know about behind the scenes drama.
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December 2021 by Zouapa Lor
Black Friday special, everything in store is 50 percent off and 10 extra at the counter! I got myself some big pair of glasses, can't wait to sport them!
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December 2021 by Dee Hale
Nothing but happy. Perfect clothing for curvy women.
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October 2021 by Krystle Slyter
The two ladies that helped me on Monday, September 20, 2021 were absolutely wonderful. I have never had such incredible help from a saleswoman. It's very difficult sometimes to get assistance with intimate clothing and those ladies went above and beyond to make sure I was satisfied with my purchase.
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October 2021 by Rebecca Hardgrave
Soo friendly and helpful. The manager took ownership of her store and treated us like we were important.
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May 2021 by Christine Busche
I love the clothing here. It’s a little pricey, but the quality seems pretty good. My only real complaint is that most of the employees I’ve encountered recently here are really rude... I know retail is a challenging job and takes patience, but jeez.
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May 2021 by Gabrielle Parr
If you're looking for plus size clothes that fit your fun side, Torrid is the right place. It's also great for coupon lovers. I got coupon booklet over great deals and I don't have to have a credit account for those.The service is just as satisfying and fun when two shopping queens combine ideas over fashion.
