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December 2023 by Lauren Dalton
I got some Hoka Arahi 6s on sale! I had a great experience overall. Salesman Ethan was very informative on what kind of shoe would best suit me. They have an advanced machine that’s free to use and tells you which insole you should get based on how you walk and the arch of your foot. Ethan brought out multiple pairs of shoes for me to try on. I went from wearing basic New Balances to nice Hoka’s and it’s one of the best decisions I’ve ever made!
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November 2023 by Cimone Hamiter
Extremely disappointed. I walked into the store along with others and watched them be greeted and helped immediately. I stood waiting patiently not wanting to think that I was purposely being ignored. After ALL the other customers left the store the staff started to clean instead of assisting me. I was never greeted or acknowledged. I’m a travel nurse who drove to this location just to shop for new shoes. I’m extremely disappointed that this was my experience. I’ll spend my hard earned money elsewhere!
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November 2023 by Cindy Williams
Totally Horrible Selective Service-yes selective. They choose who they want to help and it’s very clear! My daughter was looking for some nice work sneakers and out of the 5 employees I saw no one ever acknowledged her. They were quite vocal and friendly with all the white customers. Even after assisting them, they choice to start cleaning the store and one literally stood there looking and never said nothing. After standing and watching this pathetic show of customer service, I told my daughter to put the shoes back and let’s go. If you’re not worth their time, they’re not worth your money. I would never recommend this store to anyone. If there was a star rating of 0 they would win it!
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November 2023 by Hayley Whinnery
Grayson and his team are always willing to help someone out! I have had nothing but positive experiences with this location. It’s to the point where Grayson knows me by name. My Hey Dude obsession is a little much with how often I go into the store. Last time I came in I brought all 3 of my kids and while looking for shoes for my oldest Grayson brought out some of his own Pokémon cards for the younger 2 to look through while helping my oldest find the perfect shoes. This is the only place that I will buy my shoes or my kids shoes. If they don’t have it in stock this team will order it and have it shipped to my house! If I could give this place 10 stars I would!Thank you Grayson and your team for always helping and taking care of our shoe needs!
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November 2023 by Jackson Bates
Very helpful and informative on all the comfy shoes! Help all of me and my family pick out the shoe that was best for us, can’t recommend it enough will definitely be back!
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November 2023 by Kylie Coleman
Best service ever! I believe the guy who helped us was Jackson, he was very informative and patient will definitely be back!
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September 2023 by Abigail Covert
Had an issue about delivery of the shoes that I ordered from the store but Grayson (the manager) fixed it. So I’m giving this store another chance!
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September 2023 by Nicole Rodriguez
I wasn’t even acknowledged. Terrible customer service. Go to Gearhead where they actually care and give you a discount on your shoes ??
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September 2023 by hunter thompson
This location is my favorite Tradehome that I’ve gone to! Jack was very helpful and helped me some great shoes, will definitely shop here again!
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September 2023 by Jazmin Torres
Grayson was extremely helpful! He made sure we were well taken care of and had everything we needed.
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July 2023 by ella gmando
Never really write reviews, but this was a really bad experience. I went in today with my mom looking for some hokas. No one really was at the store and we were not greeted. After awhile, more people came in and the employees went straight to them to greet them. We then left after poor service and went to gearhead outfitters and we were greeted immediately.
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June 2023 by stephanie fuller
I typically like this location/store but after being told “cool cool” and getting hung up on by Caleb after saying I wanted a refund for shoes that haven’t been received and getting told 2 different stories of where they were coming from I probably won’t be back in for a while.
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June 2023 by Andrew McCormick
Great place to find shoes! Great staff very helpful!
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May 2023 by Courtney Dickens
This store is amazing! Grayson went way above and beyond helping my mom find shoes with her recovering from a broken foot. I have taken her to dozens of stores and we finally found her shoes she can walk in and cried after we left saying how great they feel. Highly recommended and will definitely be back!
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May 2023 by Carla Graves
Went to Tradehome Shoes for a pair of work shoes as I am on my feet all day. Grayson was very patient and helpful in finding the right shoe for my feet that I can use with my orthotics. Professional help, friendly and saved us money and time! Many Thanks!
