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October 2023 by Suzi Vermillion
So appreciated Mary's kindness and help moving from a large bank that I'm just a number to one that cares about their customers.
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September 2023 by Krista Kramer
Me and my fiancé are new to Arkansas and Bentonville and needed a new bank. We saw some good reviews and decided to give it a shot and open with United Bank. As soon as we walked in all the staff were so so kind and helpful and helped us get started and open an account. We were expecting to be there awhile but they got us all taken care of and out of the door in 30 minutes. Not only did they provide excellent service in person but we got a handwritten and personalized card in the mail a few days later from Mary, who helped us when we first arrived who was amazing. They even threw in a small gift card which is much appreciated. Can’t say enough good things about this bank and I haven’t been here a week yet.
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September 2023 by Devin Miller
Terrible customer service. I only needed a form emailed to me from a house purchase a few years ago but that doesn't make them thousands of dollars, they already got that from me so why help right? Take your business somewhere else.
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July 2023 by Ben Tolleson
New to this area, we chose this bank based on the solid reviews. They weren't wrong. Everyone was super friendly and helpful. We are glad we chose to use them for our financial institution.
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June 2023 by Faryl Boykin
This branch always answers my questions and helps me out with the best of their services for my needs each timeThank you!
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May 2023 by Melvin Boykin
I had an urgent payroll issue and Mary fixed me right up Alex Staggs stepped in to finalize the process and it was a great day for all of us. I've been with united for 20+ years and they have not let me down.
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January 2023 by Paul Luther
As an independent contractor with a very hectic schedule and a constant need to upgrade and replace valuable equipment for my business, United Bank has become more than simply a bank to me. They have become what I consider as my business partner in a very short time by understanding my needs and their high level of customer service. Sonny Delgados team in the loan department, Wade Robson and Becky have always accomplished outstanding work, with attention to detail, and careful planning for not just my needs of today, but also in helping by setting me and my business up for success in the future. What a great team, and thank you personally to Wade and Becky for your commitment and continued outstanding customer service.
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October 2022 by Jerry B.
opened account 2 weeks ago got checks 3 days ago still no debit card. was expecting a set down to open account not stand at window for 30 min while the employees were in hurry to go. i have tried to call them about it no answer or website not working. so not impressed!!!!!so feel free to reply that way I know it was real and not a bull s*** linedon't recon
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July 2022 by Joshua Schoch
United Bank is the BEST. They have helped me with anything and everything I have needed from a bank and are friendly, kind and helpful.They are quick to respond to messages and solve any problems.The online banking is quite simple and secure with easy access through their app.I don't plan on changing banks. EVER.
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March 2022 by Jody Simrell
Very nice bank with a "home style" feel! Very nice people that are more than willing to be of help. You cannot go wrong with these folks.
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February 2022 by William McGraw
This bank was so grateful to get my business. I have never received such great service and people actually showing they care. I talked to UB one time and they won me over to the point that I decided to close all my current accounts and moved them to UB. My current bank didn’t even care to ask questions on why I was moving.
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November 2021 by Tony Stuchel
United Bank always gives me great service! Glad we made the change to work with a great group of people.
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September 2021 by Dan Arbors
This is a wonderful local bank that cares about their customers! Their Kasha account paying 3% interest is the BEST!!!
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August 2021 by Nancy Evans
We have gone through the PPP process with Angela Horton and United in both rounds of payments. The process was very smooth and was worry-free. Our questions were answered quickly and we were given the best support possible throughout the entire process. Good job United Bank!!
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August 2021 by Mary Taylor
We have done business with United Bank for several years and appreciate the professional, courteous, prompt response to our business needs. Shawn and Janett make a great team and they will deliver nothing less than the best from expertise and professionalism to top-notch communication. You’re sure to be impressed!
