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March 2024 by Ruth Ehlke Tuchel
I love this financial business. I have had ridiculous experiences at bank institutions and United Federal Credit Union is different. Great rates, wonderful customer service at all locations.
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January 2024 by Kerry Roberts
The BEST in customer service! They treat their members like family and go the extra mile. So thankful to have found this bank!
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January 2024 by Joe Purdy
The entire staff at the Promenade location treat myself and my employees with the utmost respect and deliver excellent service for all my business and personal banking needs .
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October 2023 by Amy T
When my car literally broke down in the ATM drive-up, Jose came out of the branch office and jumped my car with his own cables! He even taught me how to remember the correct way to attach the jumper cables. We were on our way in no time! Truly a kind and serviceable act. Thank you for literally “looking out” for your members!
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October 2023 by Julane Watson
I have been a member since 2015. I can't say enough nice things about the Promenade Location in Rogers! They are always super friendly, and eager to help with my financial needs. I highly recommend!
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July 2023 by Phillip Castellon
Stacy and Melinda were great help to me every time I had a problem they were on it didn't waste time to resolve my problem they really took good care of me if I wasn't moving on state I'd stay with them
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June 2023 by Megan Swagerty
Faith made it easy to get my kids set up with youth savings accounts. I appreciate the DocuSign feature, as I was able to sign everything over email.
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June 2023 by V.T. Brown
I love this credit Union. They treat me like family. I came to bank here because of Valyn, but stay for everyone.
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June 2023 by Aroid Addicts
Looked into opening an account here. All of the staff were really friendly, kind, and knowledgeable. I set up an appointment online as I only had an hour during lunch to gather information, but my spot was reserved and I was able to be seen on time. Very smooth process and I love the payroll feature they offer for businesses. Extremely user friendly and easy to set up.
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June 2023 by Christian-Phillipe Eaton
Valyn is always extremely helpful when it comes to business related questions or any concern that comes up.Melinda, Stacy, and every teller are always eager to welcome you with a big smile; they listen to your problems and THEY CARE. Banking with UFCU is a breeze! Thank you!
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May 2023 by Kevin Fronterhouse
Recently I tried getting a loan for a truck through another bank and they wanted tons of information from me. I decided to try United Federal credit union I gave them a call and went in five minutes I had the loan. And drove off in my new truck. I would highly recommend them.
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May 2023 by Isabel Leard
Amazing staff and tellers. Very helpful and nice. Always helping others. Very nice and clean bank. Wonderful people.
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May 2023 by madison mitchell
UFCU continues to be the best bank I have banked with. Everyone is always so friendly and helpful. I was in this past week to take care of some business and Valyn was so kind and efficient in taking care of my banking needs. They have great customer service and truly care about their members.
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March 2023 by Larry Reppert (Juntoa)
They extended a lower interest rate, the staff is always courteous, even taking the time to help me navigate the mobile app. They showed me how to setup auto draft payments. I am extremely satisfied with the customer service.
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October 2022 by Eagle D.
So moving here from SoCal in 2020 I was in need of a local bank since I use Chase Bank and the closest branch in 2 hrs away Tulsa. So I found United Federal Credit Union. Absolutely love this bank. They have Great customer service and all the banking services I need in a bank. Even the online and App Banking is so easy. I highly recommend this Bank.
