Verizon's store at Rogers offers a welcoming environment for customers seeking mobile services, 5G home internet, or business solutions. The store has recently improved its customer service, providing a positive experience for visitors. Many reviews highlight the helpfulness and knowledge of the staff, with particular praise for team members like Josh, Lyndsey, and the female manager. Customers appreciate the staff's dedication, especially during complex situations, where they go above and beyond to assist and resolve issues, making the process smooth and enjoyable. The store is conveniently located next to the Bunt Cake store, and offers options for online appointments and orders, with features like free 2-day shipping and express lockers. Overall, the team at this Verizon location is recognized for their excellent service, creating a friendly atmosphere that encourages customers to return. The commitment to customer satisfaction has led to many positive experiences, making it a recommended place for mobile and internet needs.
Wow! We had such an amazing experience. Our helper Jordan explained everything very clearly, answered every question we had, and was so kind and fun to talk with. He helped us update our plan and get the best deal for our needs. Thank you Jordan!
March 2026
I had to yake my neighbor who uses Verizon. They did a Great job with taking care of her.
February 2026
Raymond was extremely friendly and helpful. It is clear that he cares about the customer and not just trying to get money. He listened and helped. More people should be like him in this industry.