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July 2023 by Dena T.
Terrible service. We went in for a fishing license. Apparently only 2 employees in the entire store know how to do that and they are both at lunch. So we wander around the store to kill the 20 min until they are due back. After another 20 min (40min total) and asking 3 other employees to page someone or ask a manager for help we left without any licenses.
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June 2023 by Bruce K.
Walmart Store Number 1 was one of my first hundred reviews back in June of 2009 yelp.com/biz/walmart-rog… and since they've renovated, Yelp considers this a new business so while it is an update, it's not an "Update."Yes, the store is updated and because of the proximity to the Walmart Home Office in neighboring Bentonville, they're definitely nicer and with some different features. My experience has been that the closer you are to Bentonville, the nicer your shopping will go. That held true here.Clean, tidy, well stocked, organized. No carts in the parking lot corrals. The rest room was one of the nicest I've been to. They have a "Heath" department here (closed when I arrived at 8:30 pm) to see a medical professional.This Walmart does tolerate overnight RV parking in their lot. I wasn't the only one here when I closed up and went to sleep at 9pm. I was not disturbed at all.[Review 19792 overall - 269 in Arkansas - 764 of 2023.]
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April 2022 by Bryan S.
Great place to get groceries. Always fun to explore the different aisles & the clearance items. It was close ish to the hotel... Shocking on the milk prices here... $1.38 a gallon... Super awesome staff working here. Smiles galore. Very helpful. Clean bathrooms. Will definitely return when we visit the area again..the lighting and the music was fantastic!! Respectfully, Bryan Yukon, Oklahoma
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March 2022 by Carolina D.
Was just in this Walmart in the Computer Department looking to buy a computer and all the computers where locked up therefore I went to ask the women at the counter for assistance with purchasing a computer that showed as available for purchase today in store, the women declined to help us and said "we only have what's there, if it's not there we don't have it" she refused to walk away from the counter and show us the computer we where wanting to purchase. She was Very Rude and Racist!! If she does not like her job then maybe find a different one but treating people like that is not right!! Walmart should be more careful with the people they hire!! Since this White Women declined to help us, we ended up Purchasing this same Computer Online For Pick Up at this Same Location for later today. Unfortunately we will have to Make Another Drive Back To Walmart Later Today just because this White Racist Employee Working The Computer Department Today March 25, 2022 around 2:30 Refused to Help Us Out!!!
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October 2021 by Papa R.
WalMart at Walnut was closed because the power was out. Found out through an associate that they were out since 3:am. In full operation now. La Walmart estaba cerrada en Rogers por qué se fue la luz desde las 3 AM. Ya están operando al .
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July 2021 by Brian E.
Recently I purchased a patio set it was in the back of the store, I couldn't find a single person to help me in the retail side. A gentleman named Chris that works in the automotive side and walked past me and noticed that I needed help, and he quickly jumped on top of it. He found a open cart helped me load a 200 pound patio set on the car and he went as far as taking it to my truck for me and loading it into my truck. This store needs more people like Chris! He made a frustrating experience 10 times better with his positive attitude and his strong work ethic! He made my needs a priority and delivered excellent customer service! I wouldn't be surprised to see Chris in a manager position, and hopefully he has the opportunity to train other Walmart associates.
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March 2021 by Marie M.
I love this walmart, besides the fact they are the closest to my house, they usually have everything on my list. Ok so there may be a few things I can't find sometimes but they always help me when I ask for something. Even if I can not remember the name of the item, I can usually explain it to them and between us all we can figure out if they have it or not. Lol. Yes I watch a lot of cooking shows and see some strange things and then all the sudden I'm like oh yeah I wanta try that one thing but all the ingredients sometimes are not my normal items so I forget what they are called. Haha anyways they are always super helpful and friendly.
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February 2017 by David E.
Very frustrating that whenever you go in here they only have one checker. The manager just ignores the problem but you can tell that their hands are tied by corporate. Corporate wants you to use the scan and go so they don't have to pay somebody. Not working
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July 2016 by Chris G.
I'm from California and our WalMart stores are disorganized, out of stock, and a mess. This is based on a sample size of about 5 stores in CA. I found this particular location to be clean, well organized, and a nice experience. For those who have negative reviews - you need to visit a store in California. If my local WalMart was like this one, I'd consider shopping at WalMart.
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March 2016 by Summer C.
I've been to this Walmart Supercenter a few times. I much rather go to the one in Bentonville, which is much nicer, cleaner and more organized. I know that since it is store 100 that is why, but still why can't more Walmart's model that. It is fine, nothing too bad, just usually seems more on the disorganized side. Also, every time I've asked someone a question or help they have no idea how to help me neither do they try to help me. Overall, it is a fine store and you can usually find what you need, but they need to step it up in the customer service department.
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April 2015 by Lesley K.
This is review on their auto center. I should had listened to fellow yelper's post. Agree that the customer service is non existant. I went in for headlight change and they tell me that my while headlight is broken. I took my car to a mechanic only to be told that the bulb I purchased at walmart is defective. They even proved it to me by moving the good bulb on one headlight to the other and it lit up.
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March 2015 by Bill M.
Lack of customer service. Nothing wrong with the store itself. the problem at this wal-mart comes with management I had to return a small item to the store and was given the 3rd degree by manager Jerimiah he come over and yelled at me then treated me like a criminal, my advice is get your grocery's here but anything else buy elsewhere. I dont appreciate the policy of treating every customer like a criminal.
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March 2015 by Johnny Johnson A.
This is for the auto center... Do not bother getting your vehicle serviced at this location. Workers are rude and could careless about your business. They would rather spend their time on the phone giving tire quotes than check in paying customers. And when one leaves after ten minutes in line.... They yell at you like it is your problem. Then when you call the store to report the nonsense.... They put you on hold. Never again! Sam Walton would be livid!
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August 2014 by Daisy A.
I'm not sure why they changed the original page on yelp, but this place has it all. From a fishing license to feminine products, there is always something on sale. I come here every time I come from California and I feel like I'm at home. People are always friendly. They make really awesome cakes and there's always a register open, no matter what time you go in! My kind of place.
