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March 2024 by Justin Szuba
Dropped my truck off at 1:30PM to have an oil change done and 4 new tires put on. Here I am typing this at 8:26PM as I’m still sitting here waiting on my truck to be finished. Unacceptable.
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January 2024 by Ben Whitten
Not happy with how they handled my situation. I brought a tire from them back in January. I it was supposed to last me 65,000 but it only lasted me 6,486. The tire started to delaminate, and so I took it to 5260. I told them the situation and they didn’t even look at it and told me there’s nothing that they can do about it. So then I took it over to store 1 and told them what the situation was and they looked at it and they told me they were going to cover 50% of the tire. I went into the store to shop and when I came back they said actually the tire is a grade 4 and that they would only cover a little bit of the price of the tire. Then when I tried to get my old tire back so I could get a full refund from Goodyear they said no it’s our property now when their policy states, “We will, at your request, return your old parts to you or hold them for your inspection.“ Overall I’m not happy how both of the stores handled this situation.
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October 2023 by Max Miller
Needed 2 tires to replace 2 worn ones on the front. Set an appointment, and when it was time, I brought the car in to have them mounted. About 20 minutes later, they called to tell me they could not replace just 2 tires, I would have to have all 4 replaced. I would have to wait until they got two more in.So I called another company and they had the correct tires and could replace just two, no problem. In the future, I will not be going back to Walmart. I've been very happy with the tires and the other company and will use them for all work on our automobiles.
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October 2023 by Reds Rips
Terrible experience they broke my tire pressure sensors tried to say they were already broke replaced one and still don't work right dont waste your time go to bentonville way better
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May 2023 by I G
took almost 3 hours for a tire patch. 1 of those was inside the bay when its only a 15 minute job. guy took my car for a fun ride and was flooring it in the back lot. only stopped after he saw me standing there watching him. and also they scratched up my wheel. guess thats what happens when you dont take your car to a real mechanic
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May 2023 by Stuart Boor
Battery died at the gas station and they kindly sent someone from the Auto Center to help me jump start and get a new battery. Thank you Colby & team for going above and beyond to help me so quickly!Service: General repairs & maintenance
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May 2023 by Burt Wilkinson
Moved to Rogers about a year ago from Siloam Springs where I have always been pleased with the service but used this location several time since and every visit to the auto center has been a nightmare. Taking my auto business elsewhere now or driving all the way to Siloam for service.
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May 2023 by J. Buck
They aren’t bad just too busy. They need more employees for this region.Update for visit after original one. - I paid for full checkup and fluid levels. I ran almost completely out of power steering fluid within a month. No sign of leaks found.?
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May 2023 by Erik Ponce
Colby from Automotive Center was very helpful, kind, & friendly & also very knowledgeable! For anyone coming to ask some questions or get some help look for Colby! Great Customer Service!
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April 2023 by EWIK’s PRODUCTIONS CORPORATED
Nice guys! Nice people working with passion… plus they are bilingual so 5 stars
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November 2022 by Kylia Thao
Had a oil change that took two hours. I was told it would take an 30min to an Hour. Recently went to Speede Lube and they got it done in 15 min. Same price for a synthetic oil change, got a way faster service with Speede Lube.Service: Oil change
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November 2022 by Jen Buck
They aren’t bad just too busy. They need more employees for this region.
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August 2022 by Caleb Jenkins
This is my two hour wait. No vehicles in the bays when I arrived and serviced one car in the hour I waited and it was changing one tire out. Was told one tech went to lunch And wouldn’t be back until 6:45 and the other one gets off at 6:00 (this was 5:55) I arrived at 5:15. That’s when I realized the one tech wasn’t going to pull my truck in so I slipped around back and took pictures of 3-4 guys hiding in the corner milking the clock and doing ZERO WORK! I’ll never do business at this WM AUTO again!
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August 2022 by Will Cheek
How does it take 2 hours for an oil change?! Don’t go here expecting to get a 10 min oil change like at Valvoline around the corner. I was supposed to be back from my lunch break an hour and a half ago…
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August 2022 by Jayson Jones
Made me wait an hour and half to tell me a screw was to close to the side. Not one customer was there besides me. They just kept walking around it, looking at it.Absolute joke of a place now days