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March 2024 by Cliff S.
Went to at&t store 5 times to sign up for cell service, I'v been using att for 20 years, and they were completely uninterested in my business and unhelpful to say the least ! They are only interested in trying to sell you a phone for a thousand dollars! I went to Boost Mobile and got unlimited everything for $25/ month. will never mess with at&t again!!!
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February 2024 by Joy Pike
The young lady that helped me was awesome!!! (I will ask for her every time). She answered all my questions, went the extra mile to help me with unrelated (not what I went in for) issues I had. I never felt like I was wasting her time. And she never made me feel bad for taking her time.We are missing this special customer care out there and she renewed my faith in the fact that there is still great customer care.
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February 2024 by just me
Customer service was amazing at this location
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January 2024 by Nikki
Fast easy and polite staff
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November 2023 by haley b
Nicole was awesome helping me get and set up my new phone! She made the experience quick and easy. Shoutout to Josh for also making turning my old phone back in super simple and easy. Other than that the store was super clean and they had lots of nice products. Thanks guys!
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November 2023 by Brent Huneycutt
Russellville is a great AT&T store, employees are always helpful with great attitudes. They have resolved any issues I have had with a smile. Definitely recommend, Brent Huneycutt.
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November 2023 by Jeramy Cutright
I worked with Kevin Caro he was the best!!! Answered all my questions made me feel like I was family. Great experience thanks Kevin!!!
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October 2023 by Ivan Traylor
Unfortunately, I have not had a good experience at this store over the past few years. My most recent experience was quite negative. I tried to return an unopened Apple watch and, even after showing the employee a screen shot of AT&T policy from the website that 'a restocking fee is NOT charged for the return of an unopened product', they still tried to charge it to me. There was also a lack of disclosure about the contractual charges that would be incurred. A terrible experience at the store and with online customer service. It was not just one associate but two that I had issues with.
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October 2023 by Miranda Flores
Worked with Dustin he was very friendly and helpful even came in on his day off to help me.
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September 2023 by laura galli
David was great. Fast and efficient. Pleasant experience.
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September 2023 by Amber Garner
The young lady that helped me in the store today was very knowledgeable and a total sweetheart. I wish I had caught her name so I could give her the recognition she deserves.
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September 2023 by Anna Bates
Dustin went above and beyond to make sure my phones got all set up !! I am not good with technology!!! I so appreciate him!! You have a great employee!!
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August 2023 by Trinitee Muldrow
It was the besssstt I got a new phone and everything
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July 2023 by Sebrena Westcott
Great, helpful employees, and they were all very patient with me. Kuddos to Nikki, Ingrid, and the manager (forgive me, I forgot his name.)
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July 2023 by Cynthia Walker
Kevin was great he deserves a raise they got to me as soon as I walked threw the door and they were very very nice and professional I appreciated there help and quickness the answered all my question and took care of me quicklyThank you very very much to Kevin at the At&t store in Russellville ARSincerelyCynthia Walker