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January 2024 by cALVIN
The visit was good no problems. Could not find what I was looking for on the shelves so I asked for assistance and the young man behind counter was glad to assist me. He had to go to store room and found what I was needing. Thanks
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January 2024 by Martie Mitchell
As always Satisfied customer
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December 2023 by Jerry Pritchard
They were helpful and quick
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November 2023 by Lola M
Seems to never have the part or tool needed. They Always have to order it!
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October 2023 by David Fondren
I ordered a clutch kit on Friday for a job I was supposed to do the weekend they said it would be in Saturday at 10 so I picked it up got all the way back home (20 minutes one way)and realized only half the kit was there. Called and they ordered me another one said it would be in at 10 on Sunday well I got there and was told it wouldn’t be there till 2pm. After waiting in a line holding the first clutch for 30 minutes. I’m out over 2 hrs of drive time alone not to mention I won’t be able to do the job now… completely unprofessional
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October 2023 by Victor Spieldenner
The manager Brian is a super nice smiley guy willing to help you with anything they got good employees with good knowledge of all motor and motor things
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September 2023 by Gary Pelz
Didn't know you could have 3 employee's that absolutely helped me out of a bad situation ,long story short 7pm serpentine belt and tensioner goes out I make to Russellville auto zone,when I walked in was greeted and told them what happened Michael and Victor and Stephanie all jumped on to see if had parts they did,I was in town to sell truck so I had nothing in truck to put belt and tensioner on with again Michael went and got tools,Stephanie checking to see what else may need,I was going to try and get parts on but wait Michael and Victor both started checking truck over to make sure that's all I needed fortunately I didn't more parts,Michael got tools and started to work other customers were coming and going he would go in and take of bussiness but soon as he had a minute here he came to help it til over an hour to fix but it was done I am 37 years retired Telco.I know about customer service this was above and belong and I hope auto zone knows these 3 people are taking care of your business if could leave 6 stars I would thank you so much auto zone.Michael,Victor,Stephanie.Gary Pelz
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September 2023 by Mark Pettus
Pleasantly surprised with my experience here today. I haven’t been here in a while, but they happen to be the store in my area who had what I needed for my wife’s car. The guy behind the counter was very helpful and I was in and out in no time at all. May be worth trying again for any automotive needs.
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July 2023 by Aidan Kimberlin
Brian and Hayden went above and beyond helping me out with a bad battery. They charged it, lent tools to get it in and out, gave me a ride back to my car and then made sure I was safe to get back to drop my car off at a shop without it failing again. Went about 45 minutes past closing. Great service.
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July 2023 by Amy Hardee
Brian made finding the correct rear wiper blade easy! He was super friendly and was very helpful. What would've taken me a good while searching up and comparing he did for me in a matter of minutes!
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July 2023 by Katelyn Carter
Needed help ordering a part today and had no idea what I was doing. Brian R. helped me order what I need and gave me the best advice on what brand to get. Such kind and helpful staff!
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July 2023 by Keira
I went in there a couple weeks ago, and Brian was awesome. I know nothing bout cars, but he walked me through my problem, step by step. Should promote him! Ty sir!!
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June 2023 by Courtney Jones
My husband and i went in to get help fixing the a/c in our truck. Brian was extremely helpful from the moment we entered the store. He helped us find the exact things we needed to fix the a/c.
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May 2023 by Maghan River
I can remember going to this store when I was a kid and it was by the KFC off Knoxville and Main. The employees have always been helpful. Be sure to sign up for and use the in-store rewards account because the points add up to good discounts and free items.
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May 2023 by Jason Marsh
They had everything I needed to service the motorhome, and I was in and out quick.
