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November 2023 by Jackson Moon
Our salesman (Jacob Reddell) did an amazing job. Other people in the building just stare at you. You can smile and nod your head or say hello, they still will only just stare at you. I actually had to walk into an office (everyone just stared at me) and had to imitate the conversation that I needed a sales person to help me. Luckily I got the right one because Jacob was super informative and attentive and made the experience worth buying a car from them. I’d go buy a car from him again, but not from anyone else in the building.
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October 2023 by Jackie Holland
Everyone was very nice, pleasant and made our experience great! Cameron was easy to talk with, and went above to insure our experience was wonderful! Thank you to salesman Cameron, his manager, and Ed and Jay in financing. We will be happy to send others your way!
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September 2023 by Haley Seiter
Ed and Dakota were great! They made the process very easy and very nice, you know not pushy. :) oh and the car was so clean, I mean spotless! Thanks guys!
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September 2023 by Jay Radtka
We were looking for the impossible, an older truck with lower mileage. We found one we were interested in at Cogswell Ford. However, we would have to drive 3 hours and take time off from work just to go look at it. Then we were connected to Jacob Reddell, one of the experienced sales associates there at Cogswell. What a blessing he was!! He was completely honest about the Truck they had there so there would not be any surprises when we got there. Along with being honest, he was very supportive and super friendly. He even called us later to make it sure the truck ran well and we made it home safely. We would recommend Cogswell Ford to everyone but especially Jacob.
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September 2023 by Paul D. Williams
Went down there to look at a used SUV we saw online. Very pleasant people to deal with. The price was very reasonable for the vehicle. Just a long drive from Mountain Home. Nice to have the manager come and introduce himself. Makes you feel that you're not just another shopper.
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September 2023 by Mike Dill
Perfect! About sums it up. Way above anyplace I have ever dealt with. And I was a fleet manager for 36 years. Also Travis is probably the best service writer I have ever met. This is an honest review and I do have a lot of experience with many dealerships.Thanks Again!Mike Dill
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September 2023 by Lola M
Hell of a lot better than Clarksville Ford! Their sales guys are great & the mechanics Even Better. In a time when most vehicles are on back order & the used are more than the new cars because of rebates. They have no problem ordering just for you or keeping you up to date w in coming details & dates.
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August 2023 by Teddy Morrow
A very pleasant experience dealing with Jacob our salesman. Chad was also very easy to work with and Ed worked with us well on the pricing. We are loving our new ride! Thank you so much!
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August 2023 by Pat Ekstrum
Great group of people! I don't know if there is actually someone named Cogswell involved in this business. However, the way everyone treats you, it's as if they have a great cheerleader in their corner.I live a long way away, otherwise I would promise a return trip.Thanks everyone,PatrickAustin, Tx
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July 2023 by David Brown
Great place to buy a vehicle new or used. Customer service is outstanding!
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July 2023 by Tabitha Pesheck
Amazing experience. They got my car in quickly and provided affordable rental car services. Also kept in contact with me via text during the process and estimated time of completion. Everytime. I have dealt with them on multiple occasions within the last 15 years, and my experience was always a great one. Thank you again and again, Cogswell Motors Russellville Ar, for your efforts, good customer service, and hard work!
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June 2023 by Nicholas James
By far my best experience at a ford dealership. I went in for an oil change and a tire rotation and they said I needed a new air filter, and I thought maybe they were just trying to get me to buy one. However, they offered to show me it and it was indeed dirty. I’ve never had an oil or tire place actually bring me to see the issue and HAVE had them just charge without showing me, which nobody likes.Their price was Also reasonable and the receptionist in the auto service part was super cool. Overall 10/10 visit.
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June 2023 by Jesus Lovesme
Had an appointment with Jason from express lub to change my oil and rotation of tires and to check cabin filter at 11 am today. Everything went well and Jason was outstanding and professional like always.While I was waiting I was speaking to my service advisor Lisa who is always so friendly and professional. These 2 employees make it so pleasant for the customers all the time. They both need to know this.Thank youMike SGod Bless ? ?
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June 2023 by Raymond West
Best place for sales and service they are in it for the long haul not just for sales the service is best ever and fords warranty has been better than all others I’ve owned, my last 8 vehicles have been ford and Lincoln
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June 2023 by Papa RN
It was a perfect timing that God sent us here at Cogswell Motors Services for Lincoln and Ford. We were on our way to Virginia from Oklahoma. It is indeed a long journey. We were just in Arkansas when this happened my car engine leaked. Thanks God he brought us here. Lisa was a huge help. I commended here for the job well done as well as her team or car technician. God bless you all and more power! Now we are heading back to our journey.