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January 2024 by Kat “Kat” Harness
The two stars are for the new vehicles. Highly recommend Orr for that. My family has bought 3 from them. The sales people can be pushy.Used vehicles? Zero stars. My family has bought a total of 4 used vehicles from them and every single one has come to us with issues immediately and continuously. I don’t really believe they do a full check, or fluids check before reselling.
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December 2023 by Ron Ewers
Recently moved here and was in need of repair on my wife’s 2022 Jeep Renegade. Contacted Russellville Orr Service Deparzment and talked with Service Advisor and/or manager Robert Sitton.Robert Sitton was easy to talk with and helped out answering all of my questions so we sent the Jeep there for repairs.In the meantime while waiting for the Jeep to be finished, my 2018 Ram 3500 popped up a service electronic breaking system warning.I contacted Russellville Orr and asked for Mr. Sitton in the service department and was advised that he no longer worked there. I was advised that he had moved to Orr Motors of Dardanelle.I thanked the lady and hung up and called the Orr Motors in Dardanelle and spoke with Robert there.I enjoy talking with Robert and totally trusted what he was telling me regarding repairs on both of our vehicles.So long as I can deal with Robert Sitton I’ll keep taking my vehicles there to Dardanelle.The mechanic that worked on my truck Eddy was on it. Good attitude and never slowed down till it was done.
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November 2023 by Rhonda Summers
I dropped my car off for oil change and a salesman dropped me at the gym. Another picked me up. Service was awesome!!! Staff is always super super professional and friendly.
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October 2023 by Randi Stumbaugh
Chris Walker is amazing. He was very patient with us while we talked through all of our options. We never felt pressured the whole time we were there. We both felt like we got a fair deal, and we will now be his customers for life.
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October 2023 by samantha Delmonte
If you are looking for a new vehicle, you need to see Dillon Barnhouse! He helped me so much with getting a new car!! He made everything so easy and and really went above and beyond. Big thanks to him!??
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October 2023 by Barbara
Our radio did work sense we bought our car. Service department manager had it tested and ordered a new one . It took a minute. Went to get oil change a month or so later and asked about it and was told they would check in to it. Hubby came home and within a couple hours they said they have it and made appointment for the next day. Hubby very happy with the service he received. He said to give the very best review I could, so thanks again service department for everything. Fred & Barbara
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October 2023 by Billybob J.
There lifetime warranty is a joke it would be better to talk the price down and get your own warranty from some place else. Don't get pulled in by them saying but it has a lifetime warranty they use that to over price there cars.
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September 2023 by Cyndi Mcnabb
ORR is so people friendly going above and beyond to get you in a vehicle always willing to work for you and your needs Mike Stringer is the man to see we are about to buy our 3rd ride through ORR they are always looking out for you!!! Love love love this dealership !!!
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September 2023 by Audra Hatchett
Great new car experience today. Dillon Barnhouse was our salesman and he was wonderful. Everything was fast and efficient. Ask for him for your new and used car needs!
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August 2023 by ChristyFinley Cranor
We just bought a car locally for the first time. We have been going to superior Nissan in Conway. We had bought 4 cars from them , but after the last one NEVER again!!! So we tried Orr in Russellville. They r fantastic!!! Cary Ridell is the BEST car salesman!!! And u get free power train warranty! We highly recommend Orr in Russellville. And be sure to ask for Carey!
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August 2023 by Grayson Millerd
The transaction was initiated through Facebook Marketplace. His colleague, Roberto had taken my initial call. We discussed the processes in making the potential purchase of the 2020 Jeep Cherokee Limited. This was a Monday afternoon. In attempts at getting back in touch with Roberto, Walt had Roberto’s backup and didn’t disappoint. I witnessed true teamwork between the two and expressed my approval. The auto retail business is a highly competitive industry, but what separates excellence from greatness is truly the service! Competitors will never waiver too far one way or the other on price, but SERVICE truly is key! As a former auto retailer,I learned this from the trade, as obvious as it was in the first place.In Roberto’s absence, Walter gave me the entire walk around the discussion of unique features, warranty info, and was knowledgeable of the vehicle during the test drive.Hands down- the most pleasant experience in making a vehicle purchase I have ever encountered!I’m super satisfied with my 2020 Jeep Cherokee Limited! The 80+ mile drive home was remarkable! Love my new ride and loved the excellent service!I’ll definitely refer customers to either yours or Roberto’s way!BTW, The Finance Dude was cool too!LOL!
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August 2023 by Lisa Shelton
Chris Walker is awesome!! He treats you with kindness and makes the process of purchasing a vehicle so much easier. Anyone looking to buy a vehicle needs to go see Chris Walker at Orr Motors. He’s the best!!
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July 2023 by Heather Conner
Service was awesome!!! Chris is one of the best salesmen that I have ever dealt with when purchasing a vehicle! Kind, courteous, and personable highly recommended!!!
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June 2023 by Suzanne Emerson
Great experience here! Got a great truck! Walter was very nice, helpful, professional & knowledgeable! Scottie explained everything financial. The other guys were fun to chat with also. Excellent interactions all the way & a nice selection! Go see these guys at ORR (Dardanelle) Truck Center for your next vehicle!
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June 2023 by mark dixon
Chris did a great job. He got us in and worked out the deal fast and easy. This is the second time we bought a vehicle from him and Orr. We will come back anytime we are in need of want of a vehicle.