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August 2023 by Lee Cocchiara
I was in Russellville visiting family and the morning I was to drive back home I noticed a concern with my 2023 Jeep Cherokee. Rather upsetting as I had a 7 1/2 hour drive ahead of me. I called Orr Jeep Dodge and spoke with Robert in service and he said to bring my vehicle in and they would go over it as soon as I got there. Fortunately, all checked out with my vehicle so was able to make the trip home. Robert was super nice and understood my concern and went the extra mile to make sure my concern was put to rest. I really appreciate how quickly Robert was able to take care of my concern and also the mechanic who was able to look over my vehicle on such short notice. Whenever I am in Russellville I will not hesitate to call upon Orr Jeep Dodge for anything I might need.
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July 2023 by Allison Y-J
Thank you Mike Stringer as always!! Great experience from start to finish. If you need a vehicle, he’s the man to call at Orr Auto Mall!!Also, thanks to all the finance guys that worked on our deal and got us set up the best!
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July 2023 by Jennifer Yandell
I can say nothing but good about our experience! Daniel has been the absolute best salesman we have ever worked with! Keeping in touch even 5 years later! We have been heard on every issue we have had and Daniel has become more than a salesman-he’s become a family friend!
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July 2023 by Doyle Bowman
Scott was a pleasure to work with. He wasn't pushy and he helped inevery way he could. May God continue to bless him.
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June 2023 by Ellen Nikki Wirth
Flipping amazing service department! The service manager got me in very quickly and his techs were super efficient! I'm well pleased.
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May 2023 by Deven Gibson
Went here for my first time buying a car and talked to Mike Stringer, he explained everything perfectly and made the process so easy, made sure to get me in a nice car, helped me make my payments lower and even helped me with tips on how to build my credit. Not to mention being courteous and friendly. Whenever it’s time for a new car I will definitely be going back to him.
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May 2023 by Jimmy Flagg
Mike Stringer is one that helped me. I will say he worked extremely hard to find me what I wanted. Took few days of him calling other companies, and continued trying until he found it. Mike made it look super easy and never gave up. Great salesman, if Orr don't have it on the lot, I'd guarantee Mike will find. Very appreciative of his help.
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April 2023 by Lisa Thomas
Scott did a great job getting me in my Nissan Rogue. He was very patient and answered every question I had! Thank you so much!
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March 2023 by Ryan A
Chris W***** is the most genuine car salesperson that you will ever work with. He definitely cares about his customers and wants to help them find the perfect vehicle for them. I absolutely recommend Orr Auto Mall and Chris W***** for your next car purchase!
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March 2023 by Ryan A
Chris W***** is the most genuine car salesperson that you will ever work with. He definitely cares about his customers and wants to help them find the perfect vehicle for them. I absolutely recommend Orr Auto Mall and Chris W***** for your next car purchase!
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March 2023 by Heather Fox
Ross made my situation better and helped me get in a safe reliable car! He even called and checked on me the day after to see if I was still liking my new vehicle. He is definitely a genuine person!
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March 2023 by Heather Meeks
Ross made my situation better and helped me get in a safe reliable car! He even called and checked on me the day after to see if I was still liking my new vehicle. He is definitely a genuine person!
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March 2023 by Alan Bysfield
Mike Stringerwas very helpful in our purchase of a 2019 Buick Lucerne. Everyone has been very friendly and efficient in completing the sale.
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March 2023 by Brooke Erin Sorrels
It was a great experience working with Chris!!! I highly recommend him and Orr Auto!!!
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February 2023 by Beth Colyear
My Jeep Wrangler broke down on my way through Russellville. I really appreciate the efforts of Fonzo to help us as quickly as possible and maintain constant contact, however, the part was back ordered with no definite ETA. At the end of the day we decided to trade in the vehicle and get a new one.This is when the adventure got really fantastic. The sales team at Orr was extremely fair with me despite the fact that I was in a bad position. Mike is extremely knowledgeable about their vehicles and was able to quickly meet my needs. His deal was definitely fair, I got a good trade in value for my Wrangler without any pressure because it was not currently running. (The sales manager not only checked my rebates here but also checked in my home state and was able to double them, he didn't have to do that, it was above and beyond.) The price for my new vehicle was definitely not inflated and the sales process was quite quick compared to other dealers I've been at. Most importantly I really felt like these guys cared about my situation, and made sure that I got a fair deal. Mike actually tried to sell me a less expensive car just to ensure I could get home, but I talked him into the upgrade. They gave me a free loaner, a beautiful truck while they work on modifications I asked for as part of the deal, free of charge. (While I know they also got a fair price for the sale I think it is important that both parties benefit as it promotes going the extra mile which they did.) Fonzo is putting the slight modifications on my new vehicle first on the list to get done today so I can get home in time to start my new job.There is no doubt that I would return to this dealership and talk to Mike if I was to purchase a new vehicle in Arkansas. And I am extremely grateful to Fonzo, my service manager, for taking as good a care of us as he possibly could and for his suggestions.The entire team (sales, finance, service) was great and the entire experience relieving considering I was stranded. These guys were fair and friendly. Much appreciated, team!