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November 2023 by Kelli Brixey
Chris always goes above and beyond to take care of his customersBeen driving a Nissan for 20 years. This is my 4th vehicle from Orr and 2nd from Chris, the entire Orr team is always friendly and helpful!
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November 2023 by Rebecca Cooper
Chris was very helpful and not pushy when I came in to test drive vehicles. He made the buying process easy.
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October 2023 by Charlene Hardester
The staff were super friendly and very knowledgeable. Tim was able to work me in and had my problem looked at and my car completed in a couple hours. I will be back for my oil changes too.
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September 2023 by Annette Ford
Cary was great to work with. Answered all my questions and very helpful. Leroy was also very helpful. I am a repeat customer. Highly recommend.
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August 2023 by Kelly Ballew
I'm from another state, and while in Russellville Arkansas, my transmission started giving me troubles. I was able to make it to the dealership, hoping for a quick resolution. The service department identified the the issue very quickly, but had to order the part. No fault to the service department, the part took over 2 weeks to arrive. Once the part arrived, my truck was repaired in 1 day and back on the road. Issues is now resolved and the truck is running great.
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August 2023 by Donnie Barkhimer
Cary Reddell is an excellent salesman. He worked at building a relationship with us as people instead of customers. He did not push us to look at vehicles we didn't want to look at. He listened to our requests and helped put us in a vehicle that fit our needs
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August 2023 by Abby Barkhimer
Cary Reddel was very helpful in helping us get a better vehicle to suit our family’s needs. He wasn’t pushy and gave us the pros and cons of all vehicles we looked at.
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August 2023 by Selena Vazquez
I recently had the pleasure of working with Brett at Orr Auto Mall during my car-buying journey, and the experience was nothing short of outstanding. From the moment I stepped onto the lot, Brett demonstrated an exceptional level of professionalism, knowledge, and customer service that left a lasting impression.
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July 2023 by Makayla King
Cary was absolutely AMAZING! He helped me get into a brand new car all on my own! he was extremely courteous and helpful! I’ve never had a better experience than i did at Orr Russellville!
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June 2023 by Brizzette Rivera
Brett helped me out so much and in such a timely manner. As a first time buyer, being young and nervous, he made this process so easy. I seriously couldn’t be more thankful. This was such an awesome experience. Thank you Brett and everyone else!
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June 2023 by Kerri Mathis
I am well pleased with my experience with Orr. Cary was excellent. He was very courteous and patient and made my buying experience much easier. He went above and beyond with a constant smile on his face!
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June 2023 by Ryan Whetham
Cary was extremely helpful and so patient with us. We hadn’t bought a new car since 2007 and he took his time and walked us through every detail of our new car.
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May 2023 by Gregory Bowley
Ripped me off. If there was a zero star, I would've put that. Took my car to get my Altima's A/C fixed. They had it for 5 days, said my car was ready, took about $1,300.00 from me, and 10 minutes of driving it was blowing warm air again. I took it back and they tried to sell me that they needed to do something else, for another bundle of money. When you tell someone their car is ready and then it's not, you at the very least should offer to fix it for no additional cost. Not tell me it's going to be another $700-$1,000 additional dollars. I will NEVER deal with Orr Nissan again and anyone who asks me, I'll tell them to steer clear.
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May 2023 by Robin Hutto
Fantastic buying experience! I drove away in the vehicle I wanted at a price I was very satisfied with. Cary was awesome, and really took the time to show me everything and make sure I was happy and well taken care of!
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April 2023 by Jonna Burt
Wonderful experience! Wonderful people who went the extra mile for us in a tuff situation. Would highly recommend any one of them and even more our car salesman Brett!