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February 2024 by Greg Royce
Jaidyn she was a very good employee she did everything about above and beyond needed to be I would definitely come back and see them again
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February 2024 by Edward Waeltz
Ryan helped me transfer my data from my old phone to a new phone. He absolutely took care of my needs. I would definitely ask for his help again
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December 2023 by Desarae Gjestvang
Just got a new phone and did other things like switch phones and complicated things. We had Ryan helping us and he did amazing. He was patient and got everything worked out and explained how things worked and was such a great help!! If you go I definitely recommend Ryan.
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October 2023 by Doris R
Jasmin made it easy switching from ATT to T Mobile
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October 2023 by Brandon Duff
Sales staff could not have been any more friendly and helpful to me during my transition from another carrier. Two people with disabilities came in while I was there and I was amazed at how efficient the staff had become with the hearing and vocal impaired. They were treated just like everyone else and didn’t lose any service
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August 2023 by Bethany Shiflett
The customer service and crew at this store are AMAZING!! Devin, Natalie and Wesley are beyond helpful.
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August 2023 by Tyler Kisling
I was thinking of getting optimum home internet 1 gig speeds but there reviews are awful I’m just needing to know what y’all’s home internet is like is it strong and stable will it connect and stay stable with multiple devices at once and what the average ms/ping is bc I play games also
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July 2023 by K “Klia Fairchild” Damron
Got a upgrade while on a road trip..some troubles but getting them worked out
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July 2023 by Stephanie Lovern
My son broke his phone, and we were able to get a replacement in the exact phone he wanted in the color he wanted the next day. Overall, I am very pleased with the service, but I still think plans are really too high. Especially if you are a long time customer like us.
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May 2023 by Nora Reimer
T-Mobile in Russellville offers exemplary customer service. The representatives are patient and competent, and focus on your devices working well. My smartest days are behind me, but they have taken up the slack, and given me a rewarding wireless network experience for my home. I appreciate them very much.
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February 2023 by James Flo
Waited for about 40 mins. To pay. Need more employees.
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January 2023 by Char Taylor
AWesome customer service! DJ took his time with me explaining the watch to me. Maybe I will get a tablet next time
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September 2022 by Penny Barber
Customer service is excellent. Jasmine and Emily were very knowledgeable.
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September 2022 by Ryn
Really nice and helpful staff. T-Mobile just has a way with customers even when things are out of their hands, they take the time to at the very least try and help
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July 2022 by Ralph Yones
I like the new look of this location, Parkway Dr. Russellville,Ar.. as well as Representative Emily was so Very Kind , Experienced, thiswas a Worthy visit, would of given Emily more than 5 stars if I could, keep up the superb work.thankyou Emily.Arthur in Ark.
