U-Haul Moving & Storage of Russellville provides a full range of moving and storage solutions. Reviews consistently highlight exceptional customer service, describing the staff as very helpful, pleasant, knowledgeable, caring, and extremely kind. Multiple customers note a specific employee who is praised as great, nice, friendly, and going above and beyond. This individual is recognized for genuinely caring about the customer experience, providing personal and friendly service, and being eager to lend a hand.
Customers report very easy and pleasant experiences, with staff members who are laid back and cool. The service is frequently called amazing, the kind that you don't find anymore, with staff willing to take care of reservations and offer helpful explanations. The overall sentiment is that the team provides above and beyond service, creating a positive and welcoming environment for truck rentals, trailer drop-offs, and self-storage needs.
Very clean and well maintained. Manager is always friendly and helpful. I’ve never felt unsafe at any time of day when I’ve needed to access my unit. Very happy with this business!
April 2026
The service guy was extremely helpful quick, and did a good job on the wiring for my trailer and I recommend to go there for any trailer hitch or accessories
April 2026
Tiffany is great. I have been in there to work with her a few times. She has great customer service skills and is always so helpful! Would recommend this place because of her!
