“I recently had an experience at the Searcy O’Reilly Auto Parts that truly exceeded my expectations. I came in with a part that had failed under warranty, and to make matters worse, the failure caused additional damage to other parts of my vehicle.
Ryan and Rob could have easily just warranted the original part and told me the additional damage wasn’t their problem, but they went above and beyond. Without hesitation, they not only warranted the failed part but also covered the replacement of the other parts that were damaged as a result.
Their customer service, willingness to go the extra mile, and genuine care for their customers is something you don’t find everywhere. I can’t recommend them enough – if you’re in need of parts or assistance, go see Ryan and Rob at O’Reilly Auto Parts in Searcy. They’ve earned my business for life!”
“O'reilly is my personal favorite. They're very helpful at this store-excellent customer service! The prices are fair & they've always have what I needed.”
“I had a sudden battery failure, someone gave me a jump and I drove straight over. In less than 15 minutes they confirmed that the battery was dead, had it replaced and I still made it to an appointment on time. Previously, when my daughters car had a dead battery in our driveway, they've driven over to the house and exchanged there. Always helpful, quick, and fairly priced.”