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January 2024 by Josh Baker
Pharmacy always rocks when I come get medications and that's a couple times a week. Friendly staff and outstanding service from the Pharmacy personnel.
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November 2023 by Ryan Wilder
The woman with the glasses is incredibly rude and doesn't need to be working in customer service.
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November 2023 by quilla mathews
The “manager “ mocked me as he walked away . I was only trying to explain to him that the receipt was wet before he stuck his hand in the bag. I then asked to speak to someone and he told me that he’s the only there and I could go to the north Little Rock location he was very rude and unprofessional.
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November 2023 by Nikki Green
I hate my insurance switched to CVS. Sherwood location is horrible. Closed during regular hours, pick up window closed during business hours....the staff....ugh.
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October 2023 by Jan Hearn Davenport
Rude, unprofessional. I was Shorted 6 pills on a thirty day prescription. When I called it to their attention, a very rude staff member told me I had made a mistake. I fill my weekly container every Sunday, so no I did not make a mistake. She said they would watch the camera and call me back. They did not. I have transferred my prescriptions to another pharmacy and intend to file a complaint with Express., Scripts.
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September 2023 by Mark Jones-stockli
All I can say is HORRIBLE. The people are nice but I went in on a Sunday afternoon and they were out of so much stuff. When I asked an employee about it, she just giggled and walked off. Out of the many items I went in for, they only had 1 so off to Walgreens I went. This is the third CVS I Hage gone to that is dreadful. Three strikes and you are out CVS.
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July 2023 by Taylor Pedderson
The pharmacy is a total, epic failure each and every day. Hours are seemingly changing at the last second, drive thru is never operating, and no one picks up the phone. Went in on a Sunday and the gates were down, no sign to indicate what was going on (lunch, staffing issues, etc). I've given them numerous opportunities to turn things around, but no more. I'm transferring my scripts to Walmart.
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May 2023 by Shawn Moran
On the phone 1hour nobody even pics the phone up. CVS being as big as they are should have some sort of customer service policy on answering the phone. Even if it’s a we can’t service you as a company because we are to busy. Then I wouldn’t have waisted an hour of my life waiting on CVS. #customerservice
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May 2023 by Jordan Craig
Demario in the Pharmacy helped me immensely. He filled a last second prescription with only a few minutes left till closing time. He saw that I was in pain and helped me even though he didn’t have to.
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March 2023 by Eizabeth Cain
I honestly couldn't ask for better service. The store was clean and not cluttered. The associate I delt with was helpful and friendly.
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March 2023 by Jonathan H.
The technicians working at this pharmacy are some of the most incompetent I've ever had the displeasure of working with. I waited on hold for 30+ minutes to speak to a pharmacist to see when my prescriptions would be filled. She said she would have them ready in a little over 30 minutes. I stop by later to pick them up (the drive through is also closed here, again) and one of the prescriptions is completely out of stock. The level of disconnect with these employees is truly astounding. Avoid this pharmacy at all costs.
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February 2023 by Mocha Frappe
I've had issues with getting a prescription from dr to cvs lately, but Charlene in the pharmacy has been exceptional with helping me get things sorted! Everyone's very kind and doing great despite being short staffed.
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February 2023 by janicesianislasawyer
Wesley and Mark are the next cashiers this store ever hired. They are very pleasant to speak with, professional and very helpful. The store is clean, organized, and always tagged for their promos. Parking lot is huge so there’s no issue with that.
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February 2023 by Patrick Mcdonald
CVS Sherwood- I’ve been a CVS customer for over a decade and the service continues to decline rapidly. I have been trying to call the pharmacy for the past 40 minutes total on three different phone calls to find out when my medication will be in stock, or if I need to get it filled elsewhere. I was told to contact the pharmacy to get information on transferring - but no one ever answers the phone due to short staff issues. Very disappointed and I’ll have to actually drive to the location after work delaying getting my meds even further. Unacceptable needs addressing big time
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February 2023 by jessica sanderson
Never have your meds like promised. You have to wait for days. Then when you go to ask them oh we don't have it. Why couldn't they call and tell a customer so we can make arrangements. Under staff... I will be finding me a new pharmacy. I never been so disappointed...