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August 2025 by aaliyah burks
During my son’s time at My Child First School, I can honestly say it was not a positive experience. Over the course of just a week and a half, I was hung up on multiple times by the director, Dr. Kimberly Clay, disrespected repeatedly, and ultimately received a same-day termination letter with less than 12 hours’ notice to find alternate care for my child.
I want to start on a positive note and acknowledge the cleanliness of the daycare — the facility always smelled clean and seemed well-kept upon entry. However, the majority of my concerns are with the director herself.
When I first met Dr. Clay, she appeared approachable and easygoing. During our initial walk through, she answered all of my questions. Unfortunately, that professionalism quickly faded once my child was enrolled. It became very clear that questioning any of her policies or decisions was not welcome. Despite being given a packet outlining the daycare’s policies, many of those policies were not followed by the staff. For example, the stated drop-off time is 9:30 AM, yet parents are told that if their child isn’t there by 9:00 AM, they will be turned away.
Another major issue is the inconsistency in operating hours. The center is often closed with little notice, sometimes due to minor weather conditions. For instance, if it’s raining too hard, parents may receive a message out of nowhere telling them to come pick up their child immediately.
There was one incident in particular involving my child that I brought to Dr. Clay’s attention. Instead of addressing my concerns with care or professionalism, she became defensive and flipped the narrative, accusing me of questioning or attacking her staff — when I had simply asked some basic questions, as any concerned parent would.
Dr. Clay has also hung up on me during phone conversations, one time saying, “Let’s have a face-to-face meeting since you have so much time to call.” Shortly after that, I received an email notifying me that my son’s enrollment was being terminated, effective immediately. No warning, no chance to discuss — just a cold, last-minute notice that left me scrambling to find alternative childcare.
Throughout our brief experience, Dr. Clay often reminded me of her credentials — that she has a PhD in Psychology, is a Christian, and works with women affected by domestic violence. However, her demeanor, behavior, and attitude toward parents are inconsistent with the compassion and professionalism one would expect from someone with that background. In my experience, she was extremely disrespectful and unprofessional. She does not take well to being questioned or challenged, even when it comes to reasonable concerns about your own child.
In addition, I am not the only one with this experience. Two friends of mine also enrolled their children here and pulled them out within two weeks for similar reasons.
To conclude: if you are a parent seeking a loving, supportive, and transparent childcare environment, I cannot in good conscience recommend My Child First School. If I could give it zero out of five stars, I would.
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August 2025 by Brandon Clary
My 2 little girls have been here for two months now coming from a previous Daycare that we did not a good experience at. I was insured that it would be different at this facility. Honestly it was the best decision me and my wife made . We were nervous to put our trust in another daycare, but the moment I walked in the daycare, very very clean, very welcoming it smelled amazing. The staff was very welcoming and my children love to go to school and they also love the Director Mrs. Clay, My children come home every day and tell me different things that they have learned from There teachers. Honestly before you say no to another daycare, consider this one I highly recommend. We love knowing that our kids are safe during the day while at work.
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August 2025 by Kyrius Davis
The director of the facility is great! The workers treat every child with respect. it’s CLEAN & very sanitary for the children!
Prices were reasonable & I HIGHLY RECOMMEND sending any child here! ❤️
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August 2025 by Tyler Ty
My granddaughter has been going here for 7 months and has learned so much since the new director has came in.The place smells amazing very clean the staff is very pleasant and understanding, My granddaughter loves to come to school and it leaves me with security knowing that my child is safe and enjoys being here.
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August 2025 by Shawn
I love Dr.Clay and the staff they take very good care of my son and are very patient with the kids , the faculty is always clean and smelling good Iam so blessed to have found such a great safe place for my son .
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August 2025 by Fanandus Holly
my child is in the best place at this place! I love everything about this place! I wiuld give one million stars if i could!! Christian people that create the best environment for my child.
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July 2025 by Kara Welsh
My daughter loves this school! She always enjoys coming! The staff is amazing and friendly!
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July 2025 by Sherita Edwards
They have always took good care of my son since the first day of him going here. He loves going here.
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July 2025 by Diamond Beasley
My first daycare experience was a nightmare, but my children thrive at this daycare. They learn so much each day & enjoy participating in all the activities offered. Considering the fact that my first daycare never reported my child being injured, I appreciate this daycare for their prompt notifications of any meals, incidents and reports for my 2 boys.
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July 2025 by Karen Rosby
The staff are wonderful. Friendly and courteous
Show great concern for the children and care.
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April 2024 by Addie Cunningham
The facility is always clean and it is obvious that the staff members love and take good care of my child.
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April 2024 by Crystal Lang
My 2 children have been going here for years, we love the staff, Christina, Anna, Mae, and Annette are amazing. My children enjoy going here and are well taken care of.
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April 2024 by Abby Moscon
When I was looking for a school for my child, we toured My Child’s First School first and I didn’t even look anywhere else! I have had the best experience with the staff. They are so accommodating and caring towards both my child and I. I recommend them to anyone that asks! The communication exceeds any expectations and the effort put into my child is unmatched.
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April 2024 by Paul Marconi
Daughter has been going for over 2 years and loves it. Extremely reasonable price, considering the kids are provided meals throughout the day. Owner and teachers are very friendly and our daughter has enjoyed every teacher she's had as she moves classes every 6 months or so. They text us when she has a fever or other health concerns so we can pick her up. Very understanding for military families as well, particularly when you're away for several weeks and won't be attending. Would recommend to any family looking for childcare
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April 2024 by Brittany Hanna
Great facility. When I pick my baby up everyday she seems very content and well taken care of.
