-
November 2023 by Becky Clark
The work was done quickly looked good. Our appointment had been cancelled the previous day by accident so the windshield was sent back but they were able to get another windshield quickly.Services: Auto windshield repair
-
October 2023 by Just Joe
Replaced my son’s windshield one day and then my own cars windshield the next day. Quality work done in the time they told me it would take. That included the recalibration on both vehicles. I have used them twice in the past as well. I’ll be back again if/when I need another one. Yes, I’m that unlucky with windshields, driving thousands of miles a month.Service: Auto windshield replacement
-
October 2023 by Ryan Peck
Customer service was fine. The property is dirty. Cost - $577 for a small-SUV windshield (after market) replacement that didn't even require re-calibration. 50 minute install. time.$577.
-
September 2023 by Alexandru Avram
Bad customer service, bad everything. They never call back with updates. Have called them back multiple times to ask on status of windshield order, and no clear answer.Their installers are very young people with little experience. They scratched the interior of the windshield pane. Just horrible!
-
August 2023 by Mary McGhee
Auto Glass Now offers low cost premium windshields! They are the best place to get your damaged glassed replaced or repaired. When you call to schedule an appointment, their friendly and knowledgeable staff will help you with everything!!! The insurance process is super easy and while I had a deductible, they were able to put it one two different credit cards so that I could have my windshield replaced. And if you are not sure how to pay, their staff offers helpful suggestions that can help you.While I was there, someone came in with a crack that needed to be patched. He didn't want to use insurance and paid out of pocket. When she told him his total, he was surprised by how inexpensive it was to have repaired. The staff then helped him understand how repairing a simple crack can avoid a total windshield replacement. I wish I had known!!!! But I do now, so any doubt you may be having about glass repair....give them a call and they will be happy to help you make the best decision for your vehicle.You will not be disappointed with your service from Auto Glass Now!! I HIGHLY recommend them. :)
-
July 2023 by Vincent Herring
Horrible experience. Horrible workmanship! Broke the new glass, trashed out our vehicle and dented the fender and scratched the front fender also. Horrible customer service. Had to call the police to get our key back. They demanded payment for all of their mistakes..
-
July 2023 by Kay Burton
This place is Awesome! Friendly staff. Watched the Glass Technician work and he was amazing. Took 45 minutes and he worked alone. I was impressed. Great job! Will definitely use Auto Glass Now when I need glass work done again. Great prices too.Service: Auto side window replacement
-
June 2023 by BJ Moore
When I was in Northwest Arkansas assisting my brother after his knee replacement, I had a large rock hit my windshield and crack it across the center of the windshield. Autoglassnow was able to get the new windshield and installed that day. The customer service was exceptional. They replaced my windshield in less than an hour and I was able to head back to Illinois without any issues.Service: Auto windshield replacement
-
June 2023 by Mary Dean
No complaints with fixing my windshield and customer service was very nice. My one complaint was the waiting room was tiny and hot, and the work was estimated 1-1/2 hours and took 2 hours. With that said I would drop off your car versus wait.
-
June 2023 by Laila Petersen
ABSOLUTELY TERRIBLE! They installed a windshield in my truck. It was not comparable to the windshield they removed. There was never any questions asked or indication that they would not be putting the same type of windshield back in my truck. When the receptionist asked about it, the installer referred to my truck as a piece of s...! Then another employee walked me outside to tell me how stupid the installer was and how rude the receptionist is. They offered to have a local tint company fix the issue which requires an 80 mile round-trip drive plus gas for me. I've had to reschedule that 2x due to having scans for cancer. I just contacted Kendra because she was going to call me back several days ago and I heard nothing. She was very rude and said I was the problem because I had to reschedule. I feel my health is a priority over trying to fix their mistake in the 1st place. Kendra then hung up on me. They may be a little cheaper than others and now I know why. They don't communicate or stand behind their service. I have never been treated so rudely by any business.Service: Auto windshield replacement
-
June 2023 by Kathy Denton
Repaired a very small chip in my 30 day old windshield that was installed there. Quick repair, a little pricey for the job, in my opinion.The first part ov May they replaced my windshield. The following day we left for vacation and noticed the windshield washer didn't work. When I returned to the shop they corrected the oversight, no problem.Service: Auto windshield repair
-
May 2023 by Emily Urbina
When I got to the store the staff was nice and had everything ready to get my car started I had just got out of work so them being ready for me ment alot. It was fast and the best price in town.Services: Auto windshield repair
-
April 2023 by Eric Foster Jr., CCRC
The service here is fantastic! I appreciate the fact they were so willing to be patient with me. I rescheduled my windshield repair 3 times but Leigh was always considerate. Once I got there, I was greeted warmly by Kendra and she directed me to the entrance (I was walking in the wrong direction). My service was performed by Roger. 10/10 service with no leaks or lingering fingerprints on my windshield.I would highly recommend this establishment for any of your auto glass needs. I think it’s safe to say they’re the most affordable auto glass repair service in Northwest Arkansas.Services: Glass installation
-
April 2023 by Abel Schafer
The team at auto glass now was professional, responsive, and reliable. I called on a Thursday and they said they could get me in the next day, but I needed to wait a couple days. They scheduled me for that day, and had my window replaced in two hours. They were affordable, professional, and reliable. I would recommend them.Service: Auto rear window replacement
-
March 2023 by shevin brace
Service was quick and thorough. 45 minutes to replace the windshield in my 335i. I filled out an estimate form online, which was the cheapest estimate I had gotten from several others. They even called me with a lower price than the online estimate and got me in the next morning.Service: Auto windshield replacement
