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January 2024 by Angela R.
I've had two couches from BR's now and I just ordered all new furniture for my new place. So excited. This place has a great selection and they deliver!
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January 2024 by Branden L.
I got an entire living room setup from the Springdale store. The service was awesome and the couch is amazing. Saved a ton of money too!
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January 2024 by Eleanor Von Kurthausen
Christian just helped us purchase a brand new king size bed, box spring, and frame for a price that is unbeatable. He was very professional - helpful and kind. I'll recommend Big Redz to everybody looking to buy comfortable new furniture.
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January 2024 by Molly Marsh
Just say no.I spent over $6,000 with Big Redzzz and still haven't received my couch I ordered! I paid for it on Oct 6th, was told it would take 4 weeks to get it in.It never came and no one contacted me so I started calling them weekly to find out what was going on. Always met with an excuse and reassurance it would be there the following week.One day I get a random call they're delivering my furniture, they said they had everything for me. Turns out they brought a different couch that is much smaller, doesn't have as many recliners and is made of a plastic leather type material. I cannot stand the feel of leather type couches, they're cold or hot and sticky. I would have never ordered anything like that, especially not for $2,500! I called the store since I've never been able to talk to the owner and was told to "hang on" to the awful couch they sent and Big Redzzz would exchange it for the correct couch the following week. That never happened.After contacting the store multiple times over the past few weeks trying to get an answer if I'll ever get the couch I ordered I decided to contact the owner.He emailed me back right away a couple weeks ago to let me know he would get this straightened out ASAP. Now, I haven't heard anything back from him. The couch was $2,500 before taxes and all I want is a refund for never receiving what I purchased and they can take the couch they tried to pass off on me back.For someone with multiple successful businesses I'm really surprised the owner doesn't want to get this resolved since it's been 3 months since my purchase.
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December 2023 by Jessie Rice
I do not recommend this place it took over 3 weeks to get my product and I still don’t have them as of today they do not communicate with you or keep you updated to let you know what’s going on if you call they lack on answering your phone calls and to top it off they don’t want you to even talk to there boss I will never go with them again
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December 2023 by Brian Aguilar
Shout out BiG Reds, best bang for your buck on bedding and furniture. 10/10
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December 2023 by Tony Dribo
Robert was amazing super friendly and helpful come see him
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December 2023 by Alejandra Lopez
We were super satisfied after leaving the store today! we went in with an idea and were greeted right away with a pleasant smile and attitude by Jessie who guided us the whole time we were there. Jessie was so helpful and patient with us, got us a good deal, great add on to the team! Robert was also very nice, and very respectful.
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December 2023 by KJ joseph
Robert was great! Gave us the best deal in all of NWA for my sectional big redzzz is the best spot very professional and amazing customer service
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November 2023 by Jose Martinez
The staff was amazing they guided me through all my concerns and questions and Robert and Jessie were convincing to get me a brand new bed and frame. Amazing service and prices.!!
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October 2023 by Mirannda Brewer
I have a mattress, bed frame, dresser, and manchest set for the room, which matches and I love! I also have a table & chairs for the dining room. Amazing place and wonderful people! 10/10 recommend!
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October 2023 by lorenzo chavez
I went to this store to buy a king size bed, the guys guided me and helped me to know what was best for me.They called me ahead of time to schedule the delivery.I highly recommend it!
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October 2023 by Zahara N.
DO NOT SHOP HERE*UNITED FURNITURE OUTLET IS THE BETTER OPTION. I would put zero stars if I could. Very unprofessional management. I went into their store in Springdale on sept 23 and put money down on a new bed and mattress. They told me it would take two weeks to arrive. After two weeks I called up there they told me it would be there soon it's delayed. I called again two days later still not there but was told it would arrive the next day. Call the next day still not there. On the 13th of October I called and they told me it would be there the 14th. So on the 14th I call and am told it finally came in but they don't have deliverers available til 16th. So I said I can get a ride and pick it up tomorrow. Once I get there I'm told it's actually not there and the truck is delayed. They don't know who they told me it was there. So I ask to speak to a manager and he tells me he's the boss. And proceeds to tell me to leave when I keep asking to speak to someone above him. Words were exchanged and he tried to make me leave without a a refund and then called the police on me. They tried to get me to still buy a bed from their other location but these are the last people I would want to give my money to. I went to United Furniture Outlet the same day and they delivered my bed the next day.
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October 2023 by Star Lockman
Robert was amazing to work with and hooked us up with an unbeatable deal on a new bed!
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September 2023 by Chelsea Ware
I can’t recommend this place enough! There’s a reason they have great reviews across Google and Facebook. We got our mattress and headboard/frame from here. We won’t go anywhere else! The owner and workers are incredibly nice and helpful.
