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August 2023 by Will Smith
Overpriced to the point of no return. Would not be surprised if they went out of business because when you have a used Xbox one s for $500 when you can buy it new for $280 it’s a bit insane. Not to mention you can rent to own this Xbox for the low low price of $1,300 it’s greedy.Side note the castle pawn in Rogers is much better.
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March 2023 by Sally Davis
Worst pawn shop ever as far as employees knowing anything about fishing tackle, rods and reals, 400.00easy in a large Bass Pro Shop Bag with lures unopened and 2 rods and reels and would only pawn for 50 bucks.Wow, I was just needing 80 to 100 for food,gas, and phone. This place was a huge disappointment.
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February 2023 by Will Farrell
Cool people, they helped me out when they didn't need to! I really appreciate it!
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November 2022 by Reba Collins
These guys are the Best. Awesome staff .will not take my stuff anywhere else but castle.thanks a bunch to this awesome group of people
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August 2022 by Brandon Foster
Way over priced, and they pretty much only sell furniture now. Waste of time going. They have a very small sections of tools and guns but not much esle.
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August 2022 by Alex Day
Everyone was very helpful and found the best prices for my items
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May 2022 by Mike Rogers
I was at Castle Rental & Pawn today 05/05/22 and as per usual I received Excellent service ! The staff is friendly, knowledgeable and professional. They don't hound you as you shop but they are great about checking on you if you seem a little lost ( Me ) ha, ha . They are currently having a great sale on used dvds. I would encourage everyone to give them a shot if you are in need of rental or pawn services or you're just looking for a little something different.
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April 2022 by Traci Castillo
I have been a repeat customer for a long time now and today I was in need of a washer since mine went out and they were able to make a deal on price and payments for me. So if you are in need of a wonderful rental place then go to Castle Rental in Springdale
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January 2022 by kevin wade
Derick and Alexi was very informative while in my home. Also the upmost dilegency for coming 45 mins after we called. Call these Peps for all ur needsVeteran approved
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January 2022 by Tashy Me
Doug and carlos are awesome and did a great job helping with all needs. A pleasure to meet you both ??
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December 2021 by Unknown Unknownuser
As embarrassed as i am i need to let the public know how cruel this business is and poor management. They ask for so much money down when you want to do business with them and don’t want to help anyone out even after you provide all the information they ask for they turn you down if you dont have over 150 down, so much for the “everyone is pre approved sign they have”. Twice i have came to get a laptop from this place and i am willing to put down money but i always get rejected. The manager is horrible and made me feel so little of myself he would ask the lady helping me to go to the office and talk about me all he does is sit and be on his phone and act like he runs the place while he asks the staff to answer phones and do this do that even while they are busy how hard is it to do your hob and answer the phone? Highly recommend anyone who is looking to start fresh, who doesn’t have anything to go take your business somewhere else. My heart is so broken from this place I will never come back,they don’t care if you are needing something all they want is a huge down payment in order to help your needs out. Also want to say thank you to the lady helping me out you are so generous you deserve something better
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October 2021 by Lamar Fields
Doug and his help showed up early and was right on top of putting together my bed … they was very professional.. will definitely keep coming back …
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October 2021 by Kenny Ross
If you want anything on rent to own I recommend going here Jennifer is always helping and providing and listening to what you need. Even for pawn they listen to you, they are alway so friendly and welcoming! Great customer service! Jennifer and edim are always willing to help and engage with you and all your needs! Such a sweetheart pay them a visit anytime you go in you’ll come out smiling.
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October 2021 by John Simpson
Edim was fantastic, friendly and professional. We won’t pawn with anyone else, ever again.
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August 2021 by Shiloh Bridgewater
Pretty much the best pawn shop in town (NWA). I usually only pawn items, and I've found comparatively to the others in town, they have the best prices hands down for pawning items. I love the fact as well you can save money on your pawn by having the ability to pawn for 7 days /15 days or 30 days. Saving you money upon pickup by having the option to choose how long you would like to pawn for. Most of the others don't give you an option, only having a 30 day pawn period (meaning you pay a higher rate on pickup)The icing on the cake as well..is you no longer need to show up at the store in person if your late on a payment or need to extend a pawn. Their mobile pawn app makes it surprisingly easy to make your payments and see when your pawn is due. This is especially helpful if you have more than one item at a time in pawn.But if you do need to talk with someone, I've never had an issue where I couldn't get into contact and come to an agreement.Highly recommend!•Best prices•Most accommodating if your late on a payment•Easy to use app to keep track of your pawns•Best overall customer support•Easy to work with employees