-
January 2024 by Sandra Solorzano
Worst customer service and management. They have employees working who have no knowledge of phones or plans and lie about what you said . They tell you one thing and after paying they tell you something different.“Manager” told me to quit yapping. If he treats customer that way no one will want to come back . Save yourself time don’t go to this location .
-
January 2024 by Susan Hayes
Please have the phone in stock when customer come in
-
November 2023 by Patti Morrison
I went in for an A14 he said 210 with an accessory but then went to back after telling me he had it but didnt have it. He wasnt helpful at all didnt know the prices and didnt introduce his self
-
November 2023 by Justin Burgess
I will be going with a other phone company this company is the worst ever lies they won't put u due date where u want it and there very rude been with them for 3 years now
-
August 2023 by Brenda Scott
They try but have no in depth expertise at this location
-
June 2023 by Jolly Sizemore
Helped us very good with problem on phone
-
March 2023 by Barrett Barker
The guy was nice and picked out a phone I was happy with but the computer messed up and he couldn't sell it to me. Ended up getting a phone from the South Fayetteville store.
-
December 2022 by Rocio Medrano
Cricket is the best service provider around! Been with them going on 5 years! Excellent staff and friendly !
-
December 2022 by Lizbeth Lopez
Staff was amazing and very helpful, rocio helped me get in and out. Definitely will be back
-
November 2022 by shiane cleland
Nice location and so glad they are reopened after being closed for several months due to a fire.
-
September 2022 by Jess A
Not one person acknowledged us. We left after 10 min went to Fayetteville location... They where super friendly. Would definitely recommend Fayetteville location ? ? ? I've had several people tell me the same thing.
-
January 2022 by Christopher Ross
No greeting or recognition of any of the customers in the store. Like the employees don't want the job and decided that it's everyone else's fault. No response to requests for inventory alerts. Just said, call back some time later. Real winner of a location...
-
January 2022 by Yir Sau
Worse service ever…had an account with this phone company for so long, they were great until I added another person to MY account, than they let this other person removed MY two phone numbers from MY account & only had that other phone number on MY account with MY information on it…WHAT DA HELL…how do you remove the main account holder from their account & seriously use MY information kept?? Crazy…transfer my account to AT&T, we’ll see how it goes with this other phone company since I just started with them & I’m already feeling great about their service…had to asked questions about their security services and how secure it is by what I just went through with Cricket…they answered my questions about everything I asked unlike Cricket…telling I have to pay for reactivation and whatnot, for what?? I never canceled MY phone numbers in the first place, hell with that ??♀️?
-
October 2021 by Jennifer Drain
Fast awesome service! Nice clean store.
-
October 2021 by Blanca Hernandez
Waited over 2 hours to switch services. I asked questions about the phones and they could not answer my questions. They did not ask me what phones numbers i wanted with what phone. I told them and then ended up with the wrong phone number and phone. They switched the phone for me but not the number and wanted to charge me extra when it was there mistake. I would not recommend this place. I have nothing against the company just wish the staff would be more knowledgeable and the manager would be more on top of things instead of drawing on the wall.
