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August 2023 by JC Jo
They took up patient parking spaces at a CANCER clinic and I had to drive around while they stood around and talked shop
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May 2023 by Nicholas Shirley
I hired custom electronics to drop ethernet through the house and install an outlet and patch panel. They were responive, timely, and ultimately got the job done.Some minor problems:They quoted me a price for the work and I accepted the proposal. I then got a call saying that they would refuse to do the work unless they increased the price by nearly 25% because "the person who did the estimate was new." I accepted this reasoning and continued with them.The patch panel was quoted at a price I was seeing online of ones I liked and I didn't think to ask what kind of patch panel they'd use. They ended up going with a cheap plastic patch panel that didn't install flush with the wall. This mistake is ultimately mine as I didn't ask/specify exactly what I wanted for the patch panel.Lastly, while dropping ethernet in a closet, they drilled through the ceiling on accident and neglected to tell me. I noticed as they were packing up and they said "Oh yeah that was an accident. We can send someone out to fix it at a later date if you like?"I don't think I'll personally use this company again but they do have standard rates and get the job done fast.Service: Security system installation
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September 2022 by Chris Lockhart
The worst company you could ever work for. Do not recommend their services.
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April 2021 by Wendy P
Very happy with Custom Electronics! Would definitely recommend!
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March 2021 by Tom Gibbens
I was impressed and appreciative of their commitment to get it right. Thanks Alex.
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February 2021 by marc mitchell
Caleb, Saul, and the entire Custom Electronics team were extremely responsive and thorough in all interactions. While my job wasn't as large as they may normally encounter, the professionalism and committment to high quality never waivered. Every staff member I encountered took time to explain the process and answer questions. I would recommend the services to others.
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November 2020 by Chris Marsala
Everyone I spoke to was very knowledgeable and courteous.
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November 2020 by Keith Hocott
Upgraded my Control4 system and installed a new TV. Excellent work and very good communication.
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November 2020 by Danyelle Sargent Musselman
A+++ service! Great attention to detail and fabulous customer service.
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November 2020 by Delisa Cooper
David, the technician , was very pleasant and professional. He explained our issue and gave me options in fixing the problem. A job well done!
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August 2020 by Sheila Harrell
Great service! Very professional.
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April 2020 by Kenny Bell
We bought a home in a new subdivision and, along with several neighbors, have had horrible service. The automated system for speakers etc hasn’t worked properly since we moved in. They want a service call of $120 to come “take a look” at the new system that they installed. I’ve recently found out that the cable connections are all connected to the wall plates and not to the panel where they ran the wires. Now they want us to hire them to connect the wires. My suggestion is to run from this company. If you have any choice of electronics companies, do not use these guys. Would have given zero stars if it was possible.
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February 2020 by Mike Greer
I would give the Custom Electronics employees an A+ for their knowledge and expertise. They configured multi-room audio and totally configured our home theater. I am completely satisfied with their work.
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January 2020 by William Rogers
These guys are very impressive. We used them to do all of the electrical work on our new home and we were not disappointed. We went with the control 4 system and really love it! We will soon be using them for our media room install. They are true professionals and their customer service was outstanding. Thanks to Victor, John and the rest of the Custom Electronics team. We look forward to working with you again soon.
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December 2019 by Don Hendricks
Have had this alarm service for almost 2 years and it has never worked right. I had to take the panels off my walls because they were beeping incessantly and I couldn’t get anyone on phone to help. Recommend you stay away!
