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March 2024 by Jennifer Jones
Terrible customer service when online order was wrong. $30 for sandwiches that were wrong. Ordered combos and they didn’t even have ice for the drinks. When I called they didn’t care and didn’t offer a resolution. We reordered from subway for half the price.
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February 2024 by Debra Wilemon
Hook and Ladder sandwich was delicious.
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February 2024 by Thomas Chesnutt
Was not disappointed for our first time.
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February 2024 by Brent Gwin
Last time I ordered catering I arrived to my event and was missing almost half my order. I wanted to give them another shot so I placed a catering order last night and called to get verbal confirmation that it would be ready. I get here today and the manager tells me he has nothing in the system for my order. Fool me once, shame on you. Fool me twice, shame on me. Will not be using their services again.
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January 2024 by Lenna Lyne
Omg the brisket anything is to die for.
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December 2023 by Dawn Taylor
Service was okay but the food was really
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November 2023 by Judith Stoll-Stark
Super nice people. Had a big order over 200 sandwiches great team work.
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October 2023 by Kevin Alexis
I just went out of the place. The cashier wasn’t disrespectful but had a very bad attitude. Customer service is what makes the customer comes back. Even if the restaurant is closing soon, always has to be nice with people. Rule #1 of customer service. Plus if he didn’t want to attend customers should have turned off the “Open” sign.
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October 2023 by Andersen A.
I order from here alot due to close proximity to work. Its always consistent and convenient. I usually order online and I don't think I've ever had to wait or did they get anything wrong.
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October 2023 by josue hernandez
The service was bad, they make my order wrong and when I went to ask for a change they get mad, and just 1 slice of bacon on 12” sandwich???
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October 2023 by Ben H
Ordered gluten free hook & ladder with only lettuce, tomato, light mayo & banana peppers.Was rang up by manager as:Gluten free hook & ladder no onions add light cucumbers.Didn’t read order back so didn’t notice until ate into it.Came as fully loaded minus onions, with cucumbers.When I let him know, I was just asked if I wanted a side of banana peppers.(The other 2 sandwiches were made fine)Horrible experience.Dietary restrictions: Food allergies, which is why I ordered what I did. Could’ve been very bad if I didn’t notice it was made wrong.
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September 2023 by Donna E.
I order from here often, but lately, it's been horrible. Today, i got what looked and tasted like 4 day old bread. Hard and cracked on top. I love Firehouse Subs, but I will go further from my house for a better sandwich.
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September 2023 by Vanth Dreadstar
Nice place right off of the highway. Friendly staff and clean venue.
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September 2023 by David Messersmith
Excellent service and food is Awesome
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September 2023 by kain masters
When they get my order right it's great but half the time it's
