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October 2023 by Gabriela Lopez
Very good person, very kind, excellent service, very grateful for your attention.Thanks Joe Aguilar
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September 2023 by Courtney Benson
Joes customer service and knowledge is UNBEATABLE... 100% 10/10 Customer Satisfaction!! Ty for all your help!! Remarkable gentleman
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September 2023 by Michael Kneitz
I love this bank. Joe Aguilar always takes care of us. He is so helpful and fast. thanks to joe and his team!
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March 2021 by Jesse Camacho
Karen the manager there could not deal with a customer who is frustrated with their service. After they charge me over $200 in fees which gives me reason to be frustrated. She was combative and so I decided to just pay the fees and close my account and go to Arvest. Arvest didnt charge me these kind of fees. If she would have not been combative with me and let me explain my point I wouldnt have left. But it only proved my point that this bank cares less about its customers and just shrug off one account. Cuz its only one account so screw that customer.
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October 2019 by Shelly Lacross
I called this location today trying to transfer money over to my savings account and the lady who answered the phone was very rude. She asked for my account number and i said can you look it up by social i dont have my account number on hand. He response was, no i need the account number. I was confused because i always have them look it up by social. So i had to go dig through my purse and find the account number. After going through all that she transferred me over to the call center (thank god) where they asked for my social or account number so that they can look it up. Im not sure who answered the phone, but clearly they need some customer service training for employees.
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September 2017 by Getty Woidtke
Very friendly and helpful staff.
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November 2014 by Susan Franks
wonderful people
