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June 2022 by Megan H.
I wouldn't suggest first security bank even to my worst enemy, they have been nothing but problems and excuses and I finally switched to Arvest and have been incredibly satisfied. A few of the many issues experienced at first security, the biggest being that sometimes charges would be mislabeled on the online app and therefore would be marked as fraudulent. Once, our car/home insurance payment came out as "Toyota finance". I do not own a Toyota so of course I marked it as fraudulent, which denied the payment to the actual business United home insurance. Thanks to FS I owed the insurance company a NSF fee and now have to take my payment in person (even though I've changed banks) because they incorrectly assume it meant I didn't have money which was not true. So angering. On top of that we kept getting charged a NSF fee on our account, to the sum of almost $300 in total, yet we had funds in our account. You can't see what is trying to come out or the total without calling or going to the bank directly. We finally went to this branch and had them break down our entire account to us and told us the president themselves would be calling us directly to figure out the NSF fees. The call never came through so we chose to take our business to arvest. I'm so over this bank and am thankful I found a bank that cares and I get my paycheck 1 day earlier than I did with FS, which is a helpful bonus.
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February 2021 by herschel holland
Great bank trustworthy friendly service
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December 2019 by Anthony Reed
An amazing Bank
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October 2018 by Paige C.
It's been a while since I've been here to this bank, I went inside made a deposit everybody was so friendly n nice. They also have free popcorn,smells so good in here. What I like about this bank is there open on Saturdays.
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February 2018 by Brandy Pauline Selby-Murphy-GOTTER
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