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April 2022 by Teri Grimes Brown
I had excellent service! Brandi was friendly, knowledgeable, and very helpful! I had several choices of products and I look forward to shopping g there again!
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January 2022 by Tracy Hendricks Brothers
Very friendly salesperson, not pushy at all. Unfortunately, he gave us wrong information about the delivery service and that ended up a nightmare. The delivery person was not helpful and sat my leather sofa down in the snow in my porch and watched me get it into the house by myself. I am a 5’3” 56 year old woman and I got a sectional into the house by myself while he watched. Words were exchanged and he ended up calling the sheriff and saying that my husband threatened him(my husband has a herniated disc in his back and cannot lift anything). After a couple of calls to Furniture Row the salesperson admitted that he had told us the wrong thing about their delivery and it was his fault. Still, we were visited by a deputy and questioned, which did not make me happy at all.
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January 2022 by Marietta Phillips
They have great customer service
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September 2021 by Steve Rogers
Everyone was very nice and helpful and I found what we wanted we felt for fairly good price so we hope everyone else has the same experience thank you
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September 2021 by Mandy Leesch
Had a great experience with Jerry! No pressure, real easy guy to talk to. We went in three times before pulling the trigger on a custom couch and he was very accommodating when we were finally ready to make the appointment to purchase. We’ve ordered two mattresses in the past from furniture row (Denver Mattress) and always had success. Very excited for our new couch to arrive!
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August 2021 by Silvia Garcia
Very friendly and nice customer service! The associate showed me what I was looking for and the sale was fast!
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August 2021 by Mary Bowles
10+. We were thoroughly impressed with our sales associate, Emma! She is a doll and very knowledgeable of the furniture! We also want to tell you that the two young men that delivered the furniture were very pleasant and respectful. We had a totally remarkable experience with Furniture Row in Springdale, Arkansas from start to finish ?
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August 2021 by Steve Guthrie
Love my new furniture! Thank you, Emma, for all your help and patience! Looking forward to movie night with the kids!
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August 2021 by F P
Johann Warner was great fast and had great customer service. Thank you Johann for the great customer experience.Perry Family
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August 2021 by Jerry Tucker
Prompt and informative service. Great pricing, quality and in these times, available stock of the items we wanted.
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August 2021 by Gloria O'Neil
The staff is very polite and helpful, excellent service and very easy,they had what I was looking for, and got it ordered very quick.
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August 2021 by Aelwyn Hearn
Emma is awesome! She knows her stuff and is great at keeping track of your choices and seeing what's available! 10/10
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August 2021 by Brittany Clements
We love the living room set we got from here. The delivery people were very nice and clean when bringing in our furniture. We had an issue with one of the pieces where it had a tear however we were given a discount for that since we are moving soon and didn't have time to wait for the repair. Any issues that we had were resolved and we couldn't be happier with our new furniture.
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August 2021 by Jenny Mayrell-Woodruff
I highly recommend the Springdale Furniture Row! Cody and Johann are super! The sectional I ordered arrived on time and delivery guys were great!!! I bought the luscious 5 piece modular sectional and it is a great dupe of the $15,000 Restoration Hardware Couch! I love it and I love the staff at this store!!! I will be shopping here for more furniture soon!
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August 2021 by Susan Carpenter Turner
Good furniture and able to deliver in a timely manner
