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February 2024 by craig donoho
very good service communication was exceptional very happy
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February 2024 by Eric Chavez
For me had been 15 years before walking back into an H&R, due to a negative experience. Fast fwd to 3 days ago. The front desk are cheerful, as are the tax specialists. The downside is my tax specialist with "8 years prior experience or so", does not understand tax laws obviously. I was told 3 times that my domestic partner, and child could not be used as dependents as we are not married, though we have been living together on only my income for a couple of years. She even went on to tell me about some Trump tax law that was still in place that was tbe reason (I mean it sounded believeable). After extensive research and calling other tax advisors, I found that not to be true. So basically my trust in the place that charges on average of 300 per hour, hands me false information that could have led me to have to file an ammendment, due to their lack of knowledge. I know many of yall that live here in Springdale are not married, so do your tax research before these "professionals ", ruin your day as they did mine. I know not all H&R are the same, but 2 different locations, states, same outcome. Would never recommend anyone to this location in general. Still awaiting the call back from the office manager "in ten minutes", which has been almost 2 days!! Shows a lot about the place in that alone!!
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February 2024 by Rachel Kitterman
The people who helped me last year were so kind and helpful. I tried to get a copy of my tax return emailed to me and the guy at the front desk was so rude. The app kept saying unable to download so I told him that and he just kept saying “it should be fairly simple” even after me just asking him to email it to me…
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February 2024 by Auston B.
Very friendly, accurate, quick. Way better pricing then some other tax places
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May 2023 by Drea Tachibana
Treated poorly, basically ignored upon entering.
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April 2023 by Ginger LaMar
A great experience at H & R Block. Mike and his team took great care of me with all the tax details and I will be going back next year.
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March 2023 by Amanda Curry
Carol Bowen in Springdale AR is the best
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February 2023 by Greg Erickson
I always come to do my taxes here wonderful help
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August 2022 by William Weston
They lady who helped prepare my taxes was very easy going. She was easy to open up to, without making me feel clueless.
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April 2022 by Teri Adair
Have had taxes prepared by Christina here for years. Always prepared fast, accurate, professional and friendly.
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February 2022 by Cindy Bailey
We've been going to H&R Block, at this office for 18 years. We know the workers, they remember us and are friendly and patient with our granddaughter.
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February 2022 by Mack River
They friendly always smiling like that attitude
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February 2022 by lacy cousins
She explained everything was patient and kind
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January 2022 by Derek Henson
Absolutely the worst experience I've had. I typically use HR Block but this location was the worse! I had brought the same documents 15 times in order for them to help me complete my taxes after discovering a problem. Ended up going through 4 people delivering the same documents that were supposed to be sent to the IRS over and over again. It's been over a year now and haven't heard anything in months since tax season was over. I would not suggest using HR Block to do your taxes.. especially this location...
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July 2021 by Shan Doe
They are not authorized by the irs to do ITIN applications yet they take your money to do so. They also put incorrect information on the application.
