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October 2024 by Kip Guthrie
My experience is if you are not a big contractor, forget it. They don't call back with a quote; it appears they only want long durations rentals to big contractors. I called them once a week for four weeks straight with no call back. I used the website for a rental reservation, no call back. Ended up renting from another company in Rogers.
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July 2024 by Glen Stump III
Awesome people. Very helpful.
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October 2023 by Logan Geels
I have used Hugg and Hall’s services ( rental and repairs) for many years, they never disappoint ,and the team they have is the best around.
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July 2023 by Curtis Bullock
I’ve requested an invoice for my records multiple times via email. No response.
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January 2023 by ill Sidenk
Professionals
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November 2022 by Brint Zebel
The one and only rental place I trust. Been doing business with these guys for 6 years and still top notch quality and service
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September 2022 by Kayleigh Harrison
The co-op I work for has worked with Hugg & Hall for years on our Annual Meeting. They always do a great job and provide excellent customer service.
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September 2022 by Tony Khoury
Ben is a life saver, he’s never let us down even with our short notice jobs. He’s definitely an asset to the company.
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June 2022 by Kurt Schuler
Spencer and Blain were really helpful when I picked up some rental equipment.
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December 2021 by Southern Liquidation Springdale
Per your comment we only had service in 11/20, I am showing over $3K paid to you guys. We did call before, you had a tech come out he didn't do anything for us. Bad service. If you guys want to call me and make it right feel free to do so I just figured people should know if you're going to pay a lot in repairs to do with a company that will actually get the job done right.
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July 2021 by joe papczynski
Been waiting months for call back and pricing, Horrible service
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May 2021 by Steve Boggs
Other than the road coming in being really tight, the staff was very pleasnt.Unloading was quick and easy.Not a bad place to deliver to.
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February 2021 by Justin Hansen
Very professional people!!
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December 2020 by Octavio Logo
I most say that Hugg & Hall has not only the best lifts and equipment in NWA, but their costumer service is absolutely amazing. Every time you talk to them you realize they understand and care about your project´s needs. They are professional, friendly and reliable. I used their equipment in my latest murals in NWA and they were incredibly generous with me!! They are big art supporters. Also, their staff is awesome, so, totally recommended!!
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December 2020 by Jeffrey French
Talk with one guy about renting a side by side for a job and he told me that he would check availability and call me back. He never called me back so I called again and talk to Jeff and someone else was on speaker and they kept telling me they were booked up so I ask when someone would be bringing one back and they said they were not sure. It sounded weird to me because I have rented tons of stuff before and had rented from them before also so after I kept asking they told me they did not want to rent to me and that they only wanted to rent them out to U of A and other big companies. So I called Riggs Cat and they set me up right away with no issues. I dont like being given the run around about things and ill never rent from them ever again because of it.