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September 2023 by Debra Dusenbury-Dorren
I liked doing business with this company. From Baron in sales, to Kenney in installation they were kind, knowledgeable, efficent, and reasonably priced. I am very impressed with the service and the product and highly recommend them.
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July 2023 by Wendy P.
Our Tropitone swivel rocker had a broken spring which was not covered by warranty. Greg obtained the necessary part for us and put it on for a nominal fee. Great customer service!
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May 2023 by Jeannette Hume
Knowledgeable staff.
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December 2022 by C M.
Greg went way,way out of his way to help me TRY to secure parts to replace my fireplace logs remote and sensor. Although he did not get the sale, he SOLD me on his customer service. We looked at numerous websites and we think we found a place that I can order from. Again, he doesn't get the sale. So, if you need info on fireplace logs that need attention I would highly recommend Greg at Jack Wills. Did mention I drove up from Fort Smith because no one there would help us with parts. They just wanted to sell a replacement log set.
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December 2022 by Kurt Peterson
Greg and the other guys in the store or more than happy to help you in anyway. I appreciate your honesty and helpfulness keep up the good work.
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December 2022 by Leon Hall
Great quality, excellent selection and service.
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August 2022 by Williams Rental
Great place to shop. We had looked in many places around the state for outdoor furniture. They had a great selection and sales folks were friendly and helpful but did not press us.We will definitely come back!!
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July 2022 by Carrie Symonds Bigfeather
Great experience from beginning to delivery. The sales people are very knowledgeable and explained all the details of the different cantilever umbrellas they offered. They had a vast selection and we could customize the fabric. Once we selected the one we wanted, it happened to be in stock…and these guys went above and beyond to deliver and set it up all on the same day! We love the quality in the cantilever umbrella that is now in our back yard. We will enjoy it for years and years. I highly recommend Jack Wills! Outstanding product, outstanding & knowledgeable sales people, and amazing service. You will not be disappointed.
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July 2022 by Jackandkathleen Houpe
Had a wonderful experience working with Chasidy, excellent service. Went shopping for outdoor furniture and decided on the Treasure Garden 13ft. Cantilever Umbrella with Cantilever rolling base. Will definitely return for more shopping and recommend to our friends. Chasidy went above and beyond in assisting us when we picked up our new umbrella.
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May 2022 by Lizette Hurst
Awesome place for outdoor fun
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May 2022 by Johanna Marie
Absolutely worst outdoor furniture buying experience ever. Thousands of dollars of furniture they can’t find and won’t communicate on where it is. Sold to us at an outdoor show and took our money, lots of promises and here we are 6 weeks later with no furniture and no answers. Might want to do your shopping elsewhere.
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April 2021 by Ronald Winker
Great offerings and wonderful quality. Worth the time.
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December 2020 by Tom B
We recently purchased a Rainbow Swingset from Jack Wills. Salesman who helped us was great to work with and helped us to choose the best playset for our yard and child to grow into.Installation team were awesome! Showed up on time, called right before so we could put dogs inside and gave great overview of playset and provided tips on how to care for it long term.We had a warranty issue that jack wills helped us with to facilitate part replacement. They handled that really well and got parts installed quickly.Highly recommend them!
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December 2020 by Aaron Sumner
Best within a hour of the job. Thank you uncle Jackie
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December 2020 by Tom Baer
We recently purchased a Rainbow Swingset from Jack Wills. Salesman who helped us was great to work with and helped us to choose the best playset for our yard and child to grow into.
