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November 2023 by Yokwe Yuk
Clay was great. Got me the perfect vehicle to get to work. They have a great warranty here, that's so nice!! Leo is the manager, everyone was very professional.
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October 2023 by Jasmine Scott
Jerali was very helpful in me finding a reliable vehicle. She gave excellent customer service and definitely gave us a good experience coming in for the first time. It’s very appreciated and we are very grateful
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October 2023 by Brandi Clements
Great place to go! They really care about their customers. Will was extremely helpful through the process and would definitely recommend dealing with him for your next car!
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September 2023 by Kassidy Smith
Clay and Leo are both great! They helped my sister get into a car and I liked how they interacted so I came back to them for my trade in. They worked with me and heard what I needed and wanted. Driving away pretty happy with the choice thanks to these guys!
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September 2023 by Nathan Dudley
I just purchased a car from here and William was an excellent salesman! Very transparent, expedient, and empathetic. Was the fastest and smoothest transaction I've ever had concerning a vehicle purchase!
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September 2023 by Kuasean Berk
Will definitely helped us more than he will know. We got there with not very high hopes and left VERY pleased and we feel apart of the family now! IF YOU NEED A CAR CALL AND SPEAK TO WILL HE GOT YOUR BACK! No matter what you’re going through personally he will get you a car!!!!
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September 2023 by Ainsley Golden
Will helped us get into a car when so many people were turning us away!!! STILL LOW PAYMENTS and will was up front about EVERYTHING…he really cared! I will not go anywhere else for a car BUT HERE…please give them a try u really won’t be disappointed…if you even think about going to car mart COME HERE FIRST! ..they will not hide fees and make u pay them later on like car mart does….my favorite part is they don’t make you go to outside companies to spend 100’s of extra dollars if anything needs fixed…they have everything you need and want for your cars needs RIGHT THERE!! Byrider really does help EVERYONE AND ANYONE NO MATTER WHAT!!!! …please give them a try no matter what your situation is! Thank you so much for helping us Will and you definitely have our loyalty as customers!!! We will ALWAYS recommend Byrider!!!!
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August 2023 by Kimberly Pearson
Everything was great! Clay even came to give me a jump so i could go trade that vehicle in for a way better vehicle. He explained everything and was helpful throughout the whole process. Definitely 5 stars for Clay and the manager. I would recommend everyone go to ByRider for your next ride. Thank you so so very much!!!!
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August 2023 by cory nelson
Me and my fiance went in over the weekend and meet up with Clay. He was very respectful and helped us out with all of our needs and was able to test drive any vehicle we wanted to. I recommend you go threw him. Thank you again Clay for helping us get into this jeep!
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August 2023 by Shelby Timmons
Will is the best! He got us approved super fast didn't sit around and wait he continued keeping us company when we did have to wait a few minutes.Very honest highly recommend!
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August 2023 by M Cookie
Walked in and was straight forward about my current situation. I have a full time job and have a down payment. Salesman was not interested for more than one second to communicate about options because he was too concerned about someone else he said he had an appointment. The entire time he spoke to me he kept looking out his window to see when his next client was going to arrive. That’s great, but refer me to another sales person if that’s the case. I’ve never been treated as bad as I was as there. I was told the minimum payment was in the $400 range, and lowest price of vehicle was $13k. Would not pay that for the options they have on their lot. He bragged about their warranty and service, but sounds like in the end the service is what you’re going to pay for, not a reliable vehicle. WOULD NOT RECOMMEND. Would give a 0 star if possible.
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July 2023 by Becky Maggard
Horrid service. Problem with rear diff, have documentation of service. It was resolved and covered by warranty, diagnostic charge for one hour $50. This was only after purchasing it 4 months earlier. Same problem presented to them this week, we were charged $67 for diagnostic for one hour, and same rear diff problems with more issues. Warranty wouldn't cover it for the same problem. Of course there is only 7 months left, so sock it to us. I had to pay just now for a part they say won't be here for 10 days, meanwhile I can't drive my vehicle.
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June 2023 by Tiffany Selvey
Update: We were able to get our car into the service center and so far, no more problems!Edit: in less than a week, we are having concerning issues with the car that was "thoroughly inspected" before we bought it. Will update when the problems are resolved.Car dealerships make me super anxious. I cannot stand high pressure tactics or manipulation. I also despise terrible communication. Although I was reluctant to try Byrider, we did and I can honestly say that dealing with Will and Clay was a pleasant experience. They were always open and honest with us and worked within our budget to find the best vehicle for us... and we were not the easiest customers! We spent about a week deciding and thinking and rethinking and asking questions. Will was always patient and kind. I definitely recommend them if you are looking for a good used car with a warranty.
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June 2023 by Dandy Fleming
We’ve been a customer here for a couple years now and it’s been great. Today my wife and I decided we wanted a trade in for our 06 Pontiac to something better. Thanks to Mr. Young he helped us out a huge ton. From a 06 Pontiac to a 16 Ford Fusion. Great space in the back for my 2 kids. Extremely blessed for these guy helping us out. Again thank you Will and Leo for this amazing upgrade. Forever grateful && forever blessed. Thanks again
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June 2023 by Felisha Marie
Will did a good job and answered all the questions and concerns that I had! He was very patient since I took a couple weeks to decide if I wanted a car or not but he never cut communication! I feel confident in my decision and finally chose and closed on a car today! Great team!