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November 2023 by JESUS ALBARRAN
"Great service, employees are always very helpful and respectful. Always going above and beyond to help you get the best service for your vehicle. All around great experience!"
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November 2023 by Jen Novey
I’ve been coming here for about 3 years now and they have always taken great care of me and my car. They let me know what additional services are needed but are never pushy about it. And as a plus it’s a quick and convenient location for me!
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November 2023 by Ethan Jessee (nongregariousnerd)
Were able to squeeze me in quicker than anyone else in the are for a rotate and balance plus front end alignment. Ended up just getting the rotate and balance. Techs were knowledgeable and friendly. Will be back.
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November 2023 by Blake Chappell
The employees were very friendly but when I got to the car I was pretty disappointed. There was oil on the hood, inside/outside door handles, b pillar and steering wheel. I opened the glove box to put the receipt in and it was jammed closed with the tabs not inserted properly along with the soft open teather was not reattached. Overall not very impressed with the service.Service: Oil change
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October 2023 by Ellie Rowlan
The gentleman who walked me through everything was very professional and it was helpful seeing a screan that had the prices along with why it was needed based on the my cars manufacturer recommendations. The only thing of note was that my oil change was far more expensive here than at other, local places that I've gone to previously.
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October 2023 by Laura Helmick
I just got my car serviced at the Springdale location on Oak Grove Road. After my service was complete and I reviewed the receipt, I noticed some inconsistencies between what the techs and my receipt said. I was told by the tech, that went over my car, that the oil level before the service was completely dry. There was no oil on the dipstick, but the receipt says that the oil level before the service was full. I also was told that my air filters were completely clogged and needed to be replaced but on the receipt they say they are in good condition. I was also told that my brake fluid needed to be replaced but on the receipt it says visual Ok. It also says under complementary services that the interior floors were cleaned and the exterior windows were cleaned. This wouldn’t be a big concern to me, since I can do that myself, if it were not for the fact that they were so many other things that I was verbally told were wrong, and that were not indicated on my receipt. I declined a lot of the services which may be the reason that the receipt reflects something different but to me, it would seem that that should say customer refused service not that it was found completely different than what I was told. I called up to give the benefit of the doubt and get an explanation and the manager on duty told me that the person filling out the form must not have read the levels and that they would talk to them. I understand that mistakes can be made, however the documentation that I’ve been given is completely false to what I was orally told Some of the thing I was orally told were wrong with my vehicle resulted in the tech trying to up sale different services to me. But according to my documentation, I would’ve never needed them in the first place.
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September 2023 by Brenda Martinez
I’ve been here a few times now, & they are always so friendly & patient when it comes to questions I may have! Always recommend to anyone who is looking for a good spot.
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September 2023 by Ryley Rolls
Super quick and great service. We’re super friendly too!Service: Oil change
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September 2023 by Kyle Coniglio
The service here for my oil change was excellent. The guys were all very friendly. I was appreciative they explained a bunch of questions I had on the different types of oils and how they process in the engine.
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August 2023 by John Nguyen
Had Takoda as a service rep take care of everything I to take care of. That's suggestions on what to do what I needed to do moving forward in which case I will schedule it for next time. Always have perfect surveys when I come here been coming here since they established this location in 3 years ago!Services: Auto engine diagnostic
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August 2023 by Megan Herschler
So helpful and friendly. We service all of our vehicles here and have never had a problem. Always done in a timely manner with professional service!Service: Oil change
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August 2023 by Savannah Smith
Highly recommend coming to this Jiffy Lube! Takoda was really nice and helpful and the team got my car done quick, fast, and in a hurry. I will be coming back only to this location to have my car serviced!
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August 2023 by dawn fitzgerald
We brought our F150 in for a oil change and rotate the tires this place is great friendly and very inviting and did I also mention they are pet friendly which is very important to us if you need you oil change this is definitely the place to go
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July 2023 by Samantha Gildehaus
Wonderful experience at this Jiffy Lube! Worked with Stevie-clear, kind communication and very helpful!Services: Air & cabin filter replacement
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July 2023 by Kali Van Hilsen
Always quick to get in and out and make sure I understand everything that they are doing thoroughly. Happy to answer any questions and give their honest feedback!
