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September 2023 by callum brotherton
Bryan did a GREAT JOB on servicing us on our first storage, very friendly and polite even cleaned the unit before we moved our stuff into it!Fair priced and good security. Highly reccommend
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June 2023 by Donna Current
Monica is great. Have had a storage unit there for over a year now.
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February 2023 by Marietta Cate
The facility was sold to new owners recently. The manager is so much nicer to me than the previous one!
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January 2023 by Heidi Kelding
Neat and tidy. Grass was cut short. Not a weed in sight.
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October 2022 by Angelia A
Prices are great and units are clean and safe! I love DIANE she is sweet kind and helpful she runs a tight ship keeping the property up. My items would still be there if I didn’t move to another state. I felt like my things were always safe. They installed a new gate so prices changed a tad 2-5 bucks a unit, very fair if you ask me. I recommend a climate control unit for precious items to keep them out of elements and away from the occasional critter. For three years I mainly used my outside unit for Christmas items. The Convenience of U-Haul rental and tow is a plus.
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August 2022 by Jen Bennett
I came here from out of state and was going to need storage immediately on arrival. Dianne assisted me with executing the rental contract electronically and even worked with me on the contract date which saved me some money. Upon arrival, there was some confusion with UHaul about drop off of my trailer but a quick call to Dianne and she resolved it within minutes!The facility and unit are exceptionally clean and secure. In shopping around, their rent is very competitive! Unfortunately I now have to return to my original location. Once again, Dianne has been terrific in making the move out process easy to understand and even took the extra step to confirm my reservation with UHaul for a trailer.If I ever return to the area again, I would use North Thompson Storage without hesitation!
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August 2022 by richard sides
Got one climate control and one outside oneThe prices seem to be reasonableI see a bunch of new places going upso maybe that will take care of the storage shortage in the areaI edited out where my phone doesn't understand meCorrected itThat's a good reason why I need to proofread stuff before I hit sendI didn't mean to leave anything badI was talking aboutyou all haven't gone up on your priceslike everybody else hasand that's a good thingthat's why I'm adding this one rather than deleting itand put it in a new oneI'm totally satisfied with the storageit just came off wrong once I read it I saw how it could came off wrong
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May 2022 by Brandon Nichols
Highly discourage this facility!!!! I was made to feel like I was a bother, very short with me from the very first interaction. Terms of service is sketchy. What is advertised vs. what is allowed are two very different things with this facility. I was awarded 72 hours to clean out the unit your posted policy on the 3rd party website, however the facility only offered less than 16 hours and you closed early. I was only granted access between 9am-5pm for one day which was not clearly stated in the ad which made it EXTREMELY difficult to meet your un-advertised policy. Also it would be helpful if you would answer the phone when trying to make arrangements!!!!!!!! According to the 3rd party host, buyers are allowed 72 business hours!!!! If you can't make your policies clear on the 3rd party auction site so people can make the proper arrangements or not bid that would be helpful instead of posting misleading information and making it up on the back-end!!!!! I was NEVER allowed a full 72 hours so please be honest when making your post. You never made any attemtps to contact me even after you made your less than 72 hour policy clear, nor did you make any effort to help extend any time when I told you that extremely short window was difficult. I wanted the remaining items left in the unit as they were being donated to a needy family. Should you ever want to make good on your posted and binding policy then you have my number as I am always reachable!!!!!!!
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November 2021 by Vonda Katz
Dianne was amazing in helping us rent what we needed to transport furniture to another state. What could have been a very stressful time, Dianne went above and beyond and helped get us everything we needed to make our trip great. I would highly recommend this facility.
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November 2021 by Beth
The staff at this facility were INCREDIBLY helpful and flexible!!! In so many ways they made this experience of moving and change of plans as smooth and as flexible as possible under very stressful circumstances for our families unanticipated move. Would HIGHLY recommend them !!!!
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April 2021 by Stacye Wyatt
Close to home, fair price
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July 2020 by Chris Puckett
Very helpful
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June 2020 by Alex Weitzel
Very friendly and willing to work with you to meet your needs
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May 2020 by Danny Gutierrez
Got a nice 10x40 for my needs dianne very helpful and polite thanks for the business
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April 2020 by Renae Kettle
The gate is always busted. There is always issues with the gate. We have to be out of our apt and the gate won't open. There is no emergency number. We called and left messages, used the "live" chat (which was dead), and even tried Facebook. Cannot get a response or help. We gave them the last of our money to store our belongings, now we may lose everything. NOT RECOMMENDED.
