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August 2023 by Ray
Great idea to have public transportation. But they couldn't care less about the neighborhoods or community they affect changing their routes. They but their new route right through our neighborhood, without consulting any of us. None of us want it here nor use it. They said they moved it to avoid a school. That school doesn't stop any other traffic. Just a poor excuse to not slow down when they do kids crossing. That school is in a main road and so should the bus be. It has always been in that road. This bus coming through here worries us about our children riding bikes and dogs walking and even our elderly walk this street. It use to be a quite, nice neighborhood. But ORT doesn't care about or support those. We are all very upset
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August 2023 by John Thurstenson
The people at ORT love their work and love this community. Thank you guys for making NWA a better place for all of us!
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August 2023 by Mike D.
They are a great idea in general. But they couldn't care less about small community neighborhoods
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July 2023 by Google user
Great idea to have public transportation. But they couldn't care less about the neighborhoods or community they affect changing their routes. They but their new route right through our neighborhood, without consulting any of us. None of us want it here nor use it. They said they moved it to avoid a school. That school doesn't stop any other traffic. Just a poor excuse to not slow down when they do kids crossing. That school is in a main road and so should the bus be. It has always been in that road. This bus coming through here worries us about our children riding bikes and dogs walking and even our elderly walk this street. It use to be a quite, nice neighborhood. But ORT doesn't care about or support those. We are all very upset
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July 2023 by Saray Aguirre
My area was able to be in reach so I could go places. I live on N 2nd ST. Now the app tells me that the place is out of service about a week later? I had my hopes up because I would’ve been able to finally have a job and would have had transportation to get there.Now that’s ruined.
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June 2023 by Jason Gulley
I've used to service on multiple occasions. They've always been on time if I was able to book a ride on their new on demand program. However I missed her dedicated routes. At least I knew that I would get to work on time then. This new service doesn't always guarantee a ride
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June 2023 by Jalissa Carter
My daughters and I used this public transit for the first time ever in NWA. It was a pleasant experience. We rode to the mall, the driver was friendly, and waited for us. Definitely will consider using Ozark Regional Transit again.
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June 2023 by Mind Control Really Sucks
Leslie was amazing, she just made the whole experience so stress-free. Appreciate the service alot
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April 2023 by Rashmi Biswal
Renee.. the bus driver is great. High five to ORT.. definitely recommend
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April 2023 by Aiden Hawk
The drivers I've had, have been really friendly and they show up on time. Great experience
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April 2023 by Isabel Hawkins
awesome drivers, great service. my only qualm is with the app, it will claim to have no availability but half the time the buses aren’t even full.
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March 2023 by Christopher Cooper
Needs serious improvement in customer service, & people who answer the phone when help is needed , shorter wait time at stops .
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January 2023 by Aurthi Arumugam
I used the transit service once to ride from Fayetteville to Bentonville and I had a good experience. The customer service was good and they were helpful in guiding me! 4 stars because there were long waiting period in some stops that I was not informed about prior. Overall it was a good experience!
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January 2023 by Christin Hulsey
All the drivers are so friendly. Always on time. Thanks Linda you are the best. Enjoy seeing you everyday.
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January 2023 by Katherine Jaber
Wonderful people who operate the busses, especially the 490,they are very accommodating and treat people well
