Pilot Travel Center in Springdale, AR is a large chain location offering fuel, including diesel and EV charging, along with overnight parking, showers, Wi-Fi, and a variety of fresh food, snacks, and coffee. Reviews note it has friendly employees and a very good KFC. However, several significant criticisms are consistently mentioned. The shower facilities are described as needing updating, with one being hot but another not up to code and left unclean with hair and debris. The parking lot is noted as being very small, with overnight parking only available for a reservation fee. The truck stop area specifically is described as poorly lit, giving a bad vibe with questionable people, leading to advice to avoid it. Some reviews also mention the location being short-handed on employees.
Very clean showers. Consistently clean for the last 2-3 days at least. Very pleasantly surprised.
April 2025
Store was ok but one worker came in in plain ole jeans and t shirt and no uniform or name tag or washing her hands and just started waiting on customers. Not very professional.
March 2025
Understaffed and always out of cups and other supplies.
