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October 2025 by Peter Wright
These guys stand behind their product.10/10 would recommend.
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September 2025 by Kerry Hale
I generally think things like the computer foot analysis thing are gimmicky, but this one is legit. It identified the size of the boot that I wanted, and it fit perfectly right out of the box. Super quick and attentive help, and very easy to get what I needed. Not the cheapest boots around, but the quality difference is worth the price. These boots are so much better than what’s generally available out there. Highly recommend this place.
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September 2025 by Limpia Casa
If you don’t read reviews this is the time to start. Save yourself the time and the money!! can’t emphasize the money part any more!!
They purposely gave me the wrong size and when I went back wouldn’t give me the size I had asked originally. Only way to do it was to claim the boot had stitching problems and needed repair. But were quick to sell me the boots and had filled me with talk about having 6 month warranty. Academy’s sometimes has work boots on sale so… with that being said. Make your shopping wisely. That’s all. Thanks!
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September 2025 by Chas
Very sociable and helpful staff! Boots and services were great.
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August 2025 by Renee Mason
I had never used a machine that measures your feet accurately and shows how you walk! That was amazing! Cody S. did an awesome job making sure he got the right fit with insoles and boots for us. He was very kind, explained the difference in the insoles and boots and took his time making sure we were satisfied and our feet were comfortable! Thank you again Cody for your service.
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August 2025 by Sharon Randall
Cody Sickles is amazing! He took the time to help us, and I have a pain in the foot. Because of Cody I’m walking out with new boots and insoles that will make me feel great!!!
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July 2025 by Tyler Southern
Mr Kevin was very professional and helped me get some Irish setters. The machine that actually sizes you and tracks how you walk makes all the difference in finding the perfect fit/ insole. I highly recommend seeing them for your next pair!
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April 2025 by Arlind Dedushaj
I have been shopping at redwing boots for two years now and their customer service is unbeatable. They sell a great product and their staff is knowledgeable. Overall the experience is great.
Today I returned a pair of boots not because there was an issue but because they did not match my preference of comfort. The staff took care of it quickly and gave me a scan and recommended the traction Tred lite Moc toe boot that they offer and I loved them the moment they were put on. Thankful for their quick and amazing service.
Thank you Red Wing.
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March 2025 by Jase Romine
I recently had the pleasure of purchasing a pair of Red Wing boots from Kevin, and I must say, the experience was exceptional. Kevin’s knowledge of the products was impressive, and he took the time to understand my needs, ensuring I found the perfect fit. His professionalism and friendly demeanor made the entire process enjoyable. The boots themselves are of high quality, and I appreciate the craftsmanship that goes into each pair. Kevin’s customer service skills are top-notch, and I highly recommend him to anyone looking for a great pair of boots.
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March 2025 by Bruce Keju
Mr Kevin Neff is one of THE best CSR here at Redwings Sunset location. He goes above and beyond to accommodate without any doubt. You guys hired the right guy! Thank you Kevin!
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March 2025 by John Doe
5 stars, good luck finding a better warranty, they don't exist anymore. Ya get what ya pay for. Outstanding experience. Worth 10 stars.
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December 2024 by Mykad24
I was looking for specific boots for my husband and called the Springdale store to see if they had them in stock. Most places showed to have these certain boots out of stock. Kelton helped me tremendously and had the boots in stock and got them shipped to me quickly!
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November 2024 by Nick Miller
I've been a customer of this location for 10 years now and it's always the best customer service experience every time. I decided to stop by today on Black Friday for some new work boots. I got my work boots for 20% off but the employee offered to also replace my everyday boots for me today under the warranty, totally free of charge. The guys in this location already had a customer for life even before today, but this is the kind of service that you don't get anywhere else.
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November 2024 by Squatchy Bobcat
Great store, excellent, knowledgeable staff. I will definitely stop here first when shopping g for redwing footwear.
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October 2024 by Jesse Adams
A great place to get a great pair of shoes or boots!
