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December 2023 by Salvatore Balsamello
Have been using ryder for the past 4 years and have always had great service.
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December 2023 by Joseph Fogel
This is the best rider shop i've ever been to bar none
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May 2023 by John Fitzgerald
My guys! Always take care of us and treat us like gold!Thanks for taking care of us Eric, Phil, Roger and Lalo!
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April 2023 by Ashton Jae
We were charged for a week long rental which ended up being $1570 after saying we were only renting for the day. Our card was charged before we were ever told a price or any details. We were “refunded” but was told it could be 48 to 72 hours for it to return to our account. Then we were charged the $280 for the actual day rental, making that a total of $1850 taken out of our account.Then our paperwork stated the odometer was at 85553 miles when we got it but when we checked the truck it was at 85894 miles. So it looked as if we had already traveled over 300 miles. The truck we were given had to be taken back after 20 minutes of having it because it began over heating and the check engine light came on. When we brought the truck back, we waited 2 hours for the front desk to come back from their lunch break because the other employees were “unable to help us”.
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February 2023 by Hungarian polar bear Traveling America
This place is awesome. Management goes out of there way to help u . Techination are help full. GENE IS A KOOL GUY. LOLO IS GREAT AT GETTING PARTS TOO
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October 2022 by OneMileAttaTime
Would I return for service needs? Absolutely!Driving a truck that is a company lease truck thru Ryder, I must say that this location is and has always been top notch each and every time I have passed through for a service need or a quick truck wash!All the techs and the service manager have always been exceptionally kind, professional AND efficient!This is not the case with all Ryder locations as many drivers know!If you need service, arrive *friendly with your service need(s), and you will be serviced pleasantly!Good job as always Ryder of Tontitown!
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May 2022 by Nate Miles
Stopped in with an engine light on, Brad got me diagnosed and fixed in a timely manner so I could get back on the road.Nice clean shop. Thanks Brad!
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February 2022 by Todd Whitescarver
Made an appointment for service on my truck. Received excellent service from Lalo,Roger; and the boss Eric. Got me in/got me out. Happy driver hereTodd WhitescarverCram A Lot driver
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February 2022 by Ben Massey
Nice and Clean Facilities. Friendly staff.
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October 2021 by Mark Dyer
Took my truck in for battery issues, bunk heater issues, check engine light, and a blown airbag on Saturday. Checked in everyday until Tuesday morning when the truck was finally finished. They didn't touch it until Monday. Mechanic said there wasn't an issue with the airbag, my 700 watt microwave was pulling too many amps, no check engine light, and bunk heater needed further diagonistics. Went in and grabbed my truck, and saw the airbag was still blown, it only finally got fixed when I complained to the Manager. Got back on the road and not more than 600 miles, the check engine light came back on. Purchased a new microwave and still having issues. They said they replaced all 4 batteries yet there are still dust completely covering them. Not impressed with them lying to me. Truck says Electrical system problem detected when I run the Diagnostics on the instrument panel. I know there is a grounding issue within the truck because when I turn my microwave on, the CB sounds up and the little light above my microwave halfway comes on when I don't have it turned on.
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September 2021 by Wander Caetano
Thanks Roger and Patrick for the great job , finding the parts , replace , smiling faces, very professionals . Job done in less than 1 hour. Those guys are awesome!!!
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April 2021 by Thomas Gerrard
Prices to high
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July 2020 by Noah Johnson
Makayla and nick are some of the most professional, caring, accommodating people I’ve met in my profession. Previously I had accounts with Penske and budget which I have since cancelled. They have gone above and beyond anything I have ever asked to make sure I am happy and content. They have been a major help in the growth of Phoenix Moving LLC and I am beyond grateful!! Thank you ryder and more specifically Nick and Makayla!!! We will continue to use ryder for our future rentals!
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March 2020 by Michelle Searfoss
Great service and they did an amazing job on the truck wash!
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March 2020 by Chris White
Slow but steady. truck talk
